Technological Innovation in International Training and Advancing Health Services: Two Cases During the COVID-19 Pandemic

Beginning in 2020, the COVID-19 pandemic limited onsite international activities and challenged us to plan and implement new ways of collaboration. We reviewed our online trials during a three-year period to better understand how to use digital technologies to continue knowledge and skills transfer....

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Main Authors: Caroline Benski, Aya Goto, Abéline Hantavololona, Vonimboahangy Andrianarisoa, Paulin Ramasy Manjary, Giovanna Stancanelli, Saekhol Bakri, Muflihatul Muniroh, Chihaya Koriyama
Format: Article
Language:English
Published: Taylor & Francis Group 2024-12-01
Series:Health Systems & Reform
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Online Access:https://www.tandfonline.com/doi/10.1080/23288604.2024.2387646
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author Caroline Benski
Aya Goto
Abéline Hantavololona
Vonimboahangy Andrianarisoa
Paulin Ramasy Manjary
Giovanna Stancanelli
Saekhol Bakri
Muflihatul Muniroh
Chihaya Koriyama
author_facet Caroline Benski
Aya Goto
Abéline Hantavololona
Vonimboahangy Andrianarisoa
Paulin Ramasy Manjary
Giovanna Stancanelli
Saekhol Bakri
Muflihatul Muniroh
Chihaya Koriyama
author_sort Caroline Benski
collection DOAJ
description Beginning in 2020, the COVID-19 pandemic limited onsite international activities and challenged us to plan and implement new ways of collaboration. We reviewed our online trials during a three-year period to better understand how to use digital technologies to continue knowledge and skills transfer. In this cross-national case study, we compare two illustrative cases: Japanese experts training Indonesian health professionals for participatory school health education, and Swiss experts training Malagasy health providers for respectful obstetric and newborn emergencies. We first describe our cases, referring to Vargo’s framework for summarizing reports on digital technology usage. Second, we draw commonalities between the two cases. Third, gleaned from these experiences during the pandemic, we offer a practical framework for efficient and effective international collaboration using new technologies. For both cases, basic digital technologies, such as online meetings and e-mailing, were used and training sessions were successfully conducted. Trusting relationships between the training and participant groups were in place before the pandemic. This led to enthusiasm for continuing learning even after the pandemic started. Our case comparison presents the usefulness of digital technologies for continuing international collaboration and highlights the importance of human factors, such as trusting relationships and enthusiasm to pursue a shared goal, as the basic condition for success.
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issn 2328-8604
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series Health Systems & Reform
spelling doaj-art-150122ebe3cd4f2f85365af35a932d932025-08-20T02:10:32ZengTaylor & Francis GroupHealth Systems & Reform2328-86042328-86202024-12-0110210.1080/23288604.2024.2387646Technological Innovation in International Training and Advancing Health Services: Two Cases During the COVID-19 PandemicCaroline Benski0Aya Goto1Abéline Hantavololona2Vonimboahangy Andrianarisoa3Paulin Ramasy Manjary4Giovanna Stancanelli5Saekhol Bakri6Muflihatul Muniroh7Chihaya Koriyama8Département de la femme, l’enfant et l’adolescent, Hôpitaux Universitaires de Genève, Geneva, SwitzerlandCenter for Integrated Science and Humanities, Fukushima Medical University, Fukushima, JapanService Maternité Sans Risque, Direction de la Santé Familiale, Ministère de la Santé Publique, Antananarivo, MadagascarService Maternité Sans Risque, Direction de la Santé Familiale, Ministère de la Santé Publique, Antananarivo, MadagascarCentre Hospitalier de District de Ambanja (CHRD), Inspection de la Santé du District d’Ambanja, Ambanja, MadagascarTerre Innovative Healthcare, Catania, ItalyDepartment of Public Health, Faculty of Medicine, Universitas Diponegoro, Semarang, IndonesiaDepartment of Physiology, Faculty of Medicine, Universitas Diponegoro, Semarang, IndonesiaDepartment of Epidemiology and Preventive Medicine, Graduate School of Medical and Dental Sciences, Kagoshima University, Kagoshima, JapanBeginning in 2020, the COVID-19 pandemic limited onsite international activities and challenged us to plan and implement new ways of collaboration. We reviewed our online trials during a three-year period to better understand how to use digital technologies to continue knowledge and skills transfer. In this cross-national case study, we compare two illustrative cases: Japanese experts training Indonesian health professionals for participatory school health education, and Swiss experts training Malagasy health providers for respectful obstetric and newborn emergencies. We first describe our cases, referring to Vargo’s framework for summarizing reports on digital technology usage. Second, we draw commonalities between the two cases. Third, gleaned from these experiences during the pandemic, we offer a practical framework for efficient and effective international collaboration using new technologies. For both cases, basic digital technologies, such as online meetings and e-mailing, were used and training sessions were successfully conducted. Trusting relationships between the training and participant groups were in place before the pandemic. This led to enthusiasm for continuing learning even after the pandemic started. Our case comparison presents the usefulness of digital technologies for continuing international collaboration and highlights the importance of human factors, such as trusting relationships and enthusiasm to pursue a shared goal, as the basic condition for success.https://www.tandfonline.com/doi/10.1080/23288604.2024.2387646Digital technologieshealth servicesinternational cooperationtrainingtrust
spellingShingle Caroline Benski
Aya Goto
Abéline Hantavololona
Vonimboahangy Andrianarisoa
Paulin Ramasy Manjary
Giovanna Stancanelli
Saekhol Bakri
Muflihatul Muniroh
Chihaya Koriyama
Technological Innovation in International Training and Advancing Health Services: Two Cases During the COVID-19 Pandemic
Health Systems & Reform
Digital technologies
health services
international cooperation
training
trust
title Technological Innovation in International Training and Advancing Health Services: Two Cases During the COVID-19 Pandemic
title_full Technological Innovation in International Training and Advancing Health Services: Two Cases During the COVID-19 Pandemic
title_fullStr Technological Innovation in International Training and Advancing Health Services: Two Cases During the COVID-19 Pandemic
title_full_unstemmed Technological Innovation in International Training and Advancing Health Services: Two Cases During the COVID-19 Pandemic
title_short Technological Innovation in International Training and Advancing Health Services: Two Cases During the COVID-19 Pandemic
title_sort technological innovation in international training and advancing health services two cases during the covid 19 pandemic
topic Digital technologies
health services
international cooperation
training
trust
url https://www.tandfonline.com/doi/10.1080/23288604.2024.2387646
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