Determinants of Customer Loyalty toward Mobile Wallet Services in Post-COVID-19: The Moderating Role of Trust
One of the highly acclaimed innovations is the mobile wallet. Mobile wallets ensure that customers can make purchases even if they forget their wallets at home. The use of these wallets has increased significantly with the spread of the COVID-19 pandemic as a preventive measure. However, with COVID-...
Saved in:
| Main Authors: | Hamood Mohammed Al-Hattami, Ahmad Samed Al-Adwan, Abdulwahid Ahmed Hashed Abdullah, Mohammed A. Al-Hakimi |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Wiley
2023-01-01
|
| Series: | Human Behavior and Emerging Technologies |
| Online Access: | http://dx.doi.org/10.1155/2023/9984246 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Empowering business research with ChatGPT: academic and student insights through the UTAUT lens
by: Hamood Mohammed Al-Hattami
Published: (2025-08-01) -
CUSTOMER EXPERIENCE TERHADAP CUSTOMER LOYALTY DENGAN MEDIASI CUSTOMER ENGAGEMENT DAN CUSTOMER TRUST CV. WAHYU PRATAMA
by: Dina Gandhi Rachmawati, et al.
Published: (2021-03-01) -
From data to green innovation: The role of green organizational learning capability and total quality management
by: Ibraheem Saleh Al Koliby, et al.
Published: (2025-12-01) -
Changes in Approach to Customer Loyalty
by: Katarzyna Szczepańska, et al.
Published: (2011-03-01) -
Achieving customer loyalty during post-pandemic: an asymmetric approach
by: Khawaja Fawad Latif, et al.
Published: (2024-01-01)