Le cadre de management du tourisme intelligent

Digital technology (information and communication technologies) has developed at an unprecedented rate, fundamentally changing and continuing to transform the way we live. In the last two decades, we are witnessing the convergence of the physical and digital worlds, supported by sensors collecting d...

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Main Authors: Shiwei Shen, Marios Sotiriadis
Format: Article
Language:English
Published: Université des Antilles 2022-04-01
Series:Études Caribéennes
Subjects:
Online Access:https://journals.openedition.org/etudescaribeennes/23723
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author Shiwei Shen
Marios Sotiriadis
author_facet Shiwei Shen
Marios Sotiriadis
author_sort Shiwei Shen
collection DOAJ
description Digital technology (information and communication technologies) has developed at an unprecedented rate, fundamentally changing and continuing to transform the way we live. In the last two decades, we are witnessing the convergence of the physical and digital worlds, supported by sensors collecting data from the mutual interactions between tourists and venues/destinations. Intelligent tourism (IT) is one of the digital applications shaping the current and future business environment (Gretzel et al., 2015a, Zhang & Yang 2016). The advancement of information and communication technologies (ICT) in general, and cloud computing technologies in particular, is driving tourism destinations and providers to leverage smart technologies to optimize their decision-making, strategic planning, and improve the tourism experience for visitors. The term 'IT' refers to the growing phenomenon of applying ICT and digital technologies to develop approaches and tools to improve tourism and travel activities (Ye et al., 2020).
format Article
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institution OA Journals
issn 1779-0980
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publishDate 2022-04-01
publisher Université des Antilles
record_format Article
series Études Caribéennes
spelling doaj-art-12a76158290a4e0082b120ffc6cee1ec2025-08-20T02:21:29ZengUniversité des AntillesÉtudes Caribéennes1779-09801961-859X2022-04-015110.4000/etudescaribeennes.23723Le cadre de management du tourisme intelligentShiwei ShenMarios SotiriadisDigital technology (information and communication technologies) has developed at an unprecedented rate, fundamentally changing and continuing to transform the way we live. In the last two decades, we are witnessing the convergence of the physical and digital worlds, supported by sensors collecting data from the mutual interactions between tourists and venues/destinations. Intelligent tourism (IT) is one of the digital applications shaping the current and future business environment (Gretzel et al., 2015a, Zhang & Yang 2016). The advancement of information and communication technologies (ICT) in general, and cloud computing technologies in particular, is driving tourism destinations and providers to leverage smart technologies to optimize their decision-making, strategic planning, and improve the tourism experience for visitors. The term 'IT' refers to the growing phenomenon of applying ICT and digital technologies to develop approaches and tools to improve tourism and travel activities (Ye et al., 2020).https://journals.openedition.org/etudescaribeennes/23723managementorganizationinformation technologysmart destinationsmart tourism
spellingShingle Shiwei Shen
Marios Sotiriadis
Le cadre de management du tourisme intelligent
Études Caribéennes
management
organization
information technology
smart destination
smart tourism
title Le cadre de management du tourisme intelligent
title_full Le cadre de management du tourisme intelligent
title_fullStr Le cadre de management du tourisme intelligent
title_full_unstemmed Le cadre de management du tourisme intelligent
title_short Le cadre de management du tourisme intelligent
title_sort le cadre de management du tourisme intelligent
topic management
organization
information technology
smart destination
smart tourism
url https://journals.openedition.org/etudescaribeennes/23723
work_keys_str_mv AT shiweishen lecadredemanagementdutourismeintelligent
AT mariossotiriadis lecadredemanagementdutourismeintelligent