The Strategic Role of Digital Capabilities in Organizational Performance: A Systematic Literature Review

Recognizing the complexity of digital capabilities (DC) is critical in the evolving digital environment. This study explores the conceptualization, dimensions, and strategic impact of DC on organizations by adopting a systematic literature review (SLR) methodology. The study identifies key component...

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Main Authors: Candraningrat Candraningrat, Tanti Handriana, Muchammad Saifuddin
Format: Article
Language:English
Published: Regional Information Center for Science and Technology (RICeST) 2025-07-01
Series:International Journal of Information Science and Management
Subjects:
Online Access:https://ijism.isc.ac/article_724841_169aa4137a6e764a1268bf0e2a734f6e.pdf
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author Candraningrat Candraningrat
Tanti Handriana
Muchammad Saifuddin
author_facet Candraningrat Candraningrat
Tanti Handriana
Muchammad Saifuddin
author_sort Candraningrat Candraningrat
collection DOAJ
description Recognizing the complexity of digital capabilities (DC) is critical in the evolving digital environment. This study explores the conceptualization, dimensions, and strategic impact of DC on organizations by adopting a systematic literature review (SLR) methodology. The study identifies key components of DC, including digital culture, infrastructure, and skills, as important drivers of organizational innovation, competitiveness, and performance. Through an integrative approach, the study analyzes articles published in high-impact journals between 2014 and 2022, focusing on the role of digital maturity, transformation, and innovation. The findings reveal that although DC contributes to organizational performance, other factors often mediate its effects. Practical insights emphasize that organizations can enhance their resilience and competitive advantage by strategically developing DC. The study offers a comprehensive framework for understanding DC and highlights future research directions to expand the field further.
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spelling doaj-art-12944e5b77fe464f8fa87958b9b3221c2025-08-20T03:17:40ZengRegional Information Center for Science and Technology (RICeST)International Journal of Information Science and Management2008-83022008-83102025-07-0123311112910.22034/ijism.2025.2012601.1264724841The Strategic Role of Digital Capabilities in Organizational Performance: A Systematic Literature ReviewCandraningrat Candraningrat0Tanti Handriana1Muchammad Saifuddin2Department of Management, Faculty of Economy and Business, Universitas Dinamika, Surabaya, Indonesia and Doctoral Student, Department of Management, Faculty of Economics and Business, Universitas Airlangga, Surabaya, IndonesiaDepartment of Management, Faculty of Economics and Business, Universitas Airlangga, Surabaya, IndonesiaDepartment of Management, Faculty of Economy and Islamic Business, Universitas Islam Negeri Sunan Ampel Surabaya, Surabaya, Indonesia and Doctoral Student, Department of Management, Faculty of Economics and Business, Universitas Airlangga, Surabaya, IndonesiaRecognizing the complexity of digital capabilities (DC) is critical in the evolving digital environment. This study explores the conceptualization, dimensions, and strategic impact of DC on organizations by adopting a systematic literature review (SLR) methodology. The study identifies key components of DC, including digital culture, infrastructure, and skills, as important drivers of organizational innovation, competitiveness, and performance. Through an integrative approach, the study analyzes articles published in high-impact journals between 2014 and 2022, focusing on the role of digital maturity, transformation, and innovation. The findings reveal that although DC contributes to organizational performance, other factors often mediate its effects. Practical insights emphasize that organizations can enhance their resilience and competitive advantage by strategically developing DC. The study offers a comprehensive framework for understanding DC and highlights future research directions to expand the field further.https://ijism.isc.ac/article_724841_169aa4137a6e764a1268bf0e2a734f6e.pdfdigital capabilitiesorganizational performancedynamic capabilitiessystematic literature review
spellingShingle Candraningrat Candraningrat
Tanti Handriana
Muchammad Saifuddin
The Strategic Role of Digital Capabilities in Organizational Performance: A Systematic Literature Review
International Journal of Information Science and Management
digital capabilities
organizational performance
dynamic capabilities
systematic literature review
title The Strategic Role of Digital Capabilities in Organizational Performance: A Systematic Literature Review
title_full The Strategic Role of Digital Capabilities in Organizational Performance: A Systematic Literature Review
title_fullStr The Strategic Role of Digital Capabilities in Organizational Performance: A Systematic Literature Review
title_full_unstemmed The Strategic Role of Digital Capabilities in Organizational Performance: A Systematic Literature Review
title_short The Strategic Role of Digital Capabilities in Organizational Performance: A Systematic Literature Review
title_sort strategic role of digital capabilities in organizational performance a systematic literature review
topic digital capabilities
organizational performance
dynamic capabilities
systematic literature review
url https://ijism.isc.ac/article_724841_169aa4137a6e764a1268bf0e2a734f6e.pdf
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