Hotel demand forecasting models and methods using artificial intelligence: A systematic literature review

This systematic literature review (SLR) explores current state-of-the-art artificial intelligence (AI) methods for forecasting hotel demand. Since revenue management (RM) is crucial for business success in the hotel industry, this study aims to identify state-of-the-art effective AI-based solutions...

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Main Authors: Henrique Henriques, Luis Nobre Pereirsa
Format: Article
Language:English
Published: University of Algarve, ESGHT/CINTURS 2024-07-01
Series:Tourism & Management Studies
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Online Access:https://www.tmstudies.net/index.php/ectms/article/view/2183
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author Henrique Henriques
Luis Nobre Pereirsa
author_facet Henrique Henriques
Luis Nobre Pereirsa
author_sort Henrique Henriques
collection DOAJ
description This systematic literature review (SLR) explores current state-of-the-art artificial intelligence (AI) methods for forecasting hotel demand. Since revenue management (RM) is crucial for business success in the hotel industry, this study aims to identify state-of-the-art effective AI-based solutions for hotel demand forecasting, including machine learning (ML), deep learning (DP), and artificial neural networks (ANNs). The study conducted an SLR using the PRISMA model and identified 20 papers indexed in Scopus and the Web of Science. It addresses the gaps in the literature on AI-based demand forecasting, highlighting the need for clarity in model specification, understanding the impact of AI on pricing accuracy and financial performance, and the challenges of available data quality and computational expertise. The review concludes that AI technology can significantly improve forecasting accuracy and empower data-driven decisions in hotel management. Additionally, this study discusses the limitations of AI-based demand forecasting, such as the need for high-quality data. It also suggests future research directions for further enhancing AI forecasting techniques in the hospitality industry.
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spelling doaj-art-128bd1b3c689499195735c1d66a92cd02025-08-20T02:01:09ZengUniversity of Algarve, ESGHT/CINTURSTourism & Management Studies2182-84662024-07-012033951Hotel demand forecasting models and methods using artificial intelligence: A systematic literature review Henrique Henriques 0Luis Nobre Pereirsa 1School of Management, Hospitality and Tourism of the University of Algarve Universidade do Algarve, ESGHT/CinTurs This systematic literature review (SLR) explores current state-of-the-art artificial intelligence (AI) methods for forecasting hotel demand. Since revenue management (RM) is crucial for business success in the hotel industry, this study aims to identify state-of-the-art effective AI-based solutions for hotel demand forecasting, including machine learning (ML), deep learning (DP), and artificial neural networks (ANNs). The study conducted an SLR using the PRISMA model and identified 20 papers indexed in Scopus and the Web of Science. It addresses the gaps in the literature on AI-based demand forecasting, highlighting the need for clarity in model specification, understanding the impact of AI on pricing accuracy and financial performance, and the challenges of available data quality and computational expertise. The review concludes that AI technology can significantly improve forecasting accuracy and empower data-driven decisions in hotel management. Additionally, this study discusses the limitations of AI-based demand forecasting, such as the need for high-quality data. It also suggests future research directions for further enhancing AI forecasting techniques in the hospitality industry.https://www.tmstudies.net/index.php/ectms/article/view/2183artificial intelligencehotel demand forecastrevenue managementmachine learningartificial neural networksdigital transformation
spellingShingle Henrique Henriques
Luis Nobre Pereirsa
Hotel demand forecasting models and methods using artificial intelligence: A systematic literature review
Tourism & Management Studies
artificial intelligence
hotel demand forecast
revenue management
machine learning
artificial neural networks
digital transformation
title Hotel demand forecasting models and methods using artificial intelligence: A systematic literature review
title_full Hotel demand forecasting models and methods using artificial intelligence: A systematic literature review
title_fullStr Hotel demand forecasting models and methods using artificial intelligence: A systematic literature review
title_full_unstemmed Hotel demand forecasting models and methods using artificial intelligence: A systematic literature review
title_short Hotel demand forecasting models and methods using artificial intelligence: A systematic literature review
title_sort hotel demand forecasting models and methods using artificial intelligence a systematic literature review
topic artificial intelligence
hotel demand forecast
revenue management
machine learning
artificial neural networks
digital transformation
url https://www.tmstudies.net/index.php/ectms/article/view/2183
work_keys_str_mv AT henriquehenriques hoteldemandforecastingmodelsandmethodsusingartificialintelligenceasystematicliteraturereview
AT luisnobrepereirsa hoteldemandforecastingmodelsandmethodsusingartificialintelligenceasystematicliteraturereview