Customer Relationship Malevolence: A Reflection on Accounting, Marketing and Customer Valuation

Ideas centring on knowing and understanding the customer have been core concerns of business since the 1960s. As a result, several attempts to understand the customer have been devised, leading to the generation of data collection systems and calculative technologies that try to provide numerical un...

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Bibliographic Details
Main Author: Kenneth Weir
Format: Article
Language:English
Published: Paderborn University: Media Systems and Media Organisation Research Group 2014-10-01
Series:tripleC: Communication, Capitalism & Critique
Subjects:
Online Access:https://www.triple-c.at/index.php/tripleC/article/view/634
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