Investigating the effects of strategic positioning for development of modern banking services

During the past few years, there have been tremendous changes on banking services and many bank customers are able to do their daily banking activities using recent advances of technology such as internet banking, telephone banking, etc. In this paper, we present an empirical investigation on the ef...

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Main Authors: Vahid Anvar Keivi, Saba Kamali, Ebrahim Shahrami Manesh, Samira Najafi, Ali Arfaeean, Seyed Shahab Mousavi
Format: Article
Language:English
Published: Growing Science 2014-05-01
Series:Management Science Letters
Subjects:
Online Access:http://www.growingscience.com/msl/Vol4/msl_2014_100.pdf
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author Vahid Anvar Keivi
Saba Kamali
Ebrahim Shahrami Manesh
Samira Najafi
Ali Arfaeean
Seyed Shahab Mousavi
author_facet Vahid Anvar Keivi
Saba Kamali
Ebrahim Shahrami Manesh
Samira Najafi
Ali Arfaeean
Seyed Shahab Mousavi
author_sort Vahid Anvar Keivi
collection DOAJ
description During the past few years, there have been tremendous changes on banking services and many bank customers are able to do their daily banking activities using recent advances of technology such as internet banking, telephone banking, etc. In this paper, we present an empirical investigation on the effects of strategic positioning for development of modern banking services. The proposed study designs a questionnaire in Likert scale and distributes it among some 385 randomly selected people who live in Tehran in 2013. The questionnaire consists of seven factors including property positioning, advantage positioning, consumer positioning, user positioning, competitive advantage positioning, quality positioning and merchandise category positioning. Using Spearman correlation as well as stepwise regression technique, the study has determined positive and meaningful relationships between different components of strategy positioning development of modern banking services.
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institution OA Journals
issn 1923-2934
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language English
publishDate 2014-05-01
publisher Growing Science
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series Management Science Letters
spelling doaj-art-1270ecee5f384b5396166b0e366e09e52025-08-20T02:02:09ZengGrowing ScienceManagement Science Letters1923-29341923-93432014-05-014591391610.5267/j.msl.2014.3.025Investigating the effects of strategic positioning for development of modern banking servicesVahid Anvar KeiviSaba KamaliEbrahim Shahrami ManeshSamira NajafiAli ArfaeeanSeyed Shahab Mousavi During the past few years, there have been tremendous changes on banking services and many bank customers are able to do their daily banking activities using recent advances of technology such as internet banking, telephone banking, etc. In this paper, we present an empirical investigation on the effects of strategic positioning for development of modern banking services. The proposed study designs a questionnaire in Likert scale and distributes it among some 385 randomly selected people who live in Tehran in 2013. The questionnaire consists of seven factors including property positioning, advantage positioning, consumer positioning, user positioning, competitive advantage positioning, quality positioning and merchandise category positioning. Using Spearman correlation as well as stepwise regression technique, the study has determined positive and meaningful relationships between different components of strategy positioning development of modern banking services.http://www.growingscience.com/msl/Vol4/msl_2014_100.pdfBanking industryStrategic positioningQuality positioningConsumer positioning
spellingShingle Vahid Anvar Keivi
Saba Kamali
Ebrahim Shahrami Manesh
Samira Najafi
Ali Arfaeean
Seyed Shahab Mousavi
Investigating the effects of strategic positioning for development of modern banking services
Management Science Letters
Banking industry
Strategic positioning
Quality positioning
Consumer positioning
title Investigating the effects of strategic positioning for development of modern banking services
title_full Investigating the effects of strategic positioning for development of modern banking services
title_fullStr Investigating the effects of strategic positioning for development of modern banking services
title_full_unstemmed Investigating the effects of strategic positioning for development of modern banking services
title_short Investigating the effects of strategic positioning for development of modern banking services
title_sort investigating the effects of strategic positioning for development of modern banking services
topic Banking industry
Strategic positioning
Quality positioning
Consumer positioning
url http://www.growingscience.com/msl/Vol4/msl_2014_100.pdf
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AT samiranajafi investigatingtheeffectsofstrategicpositioningfordevelopmentofmodernbankingservices
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