Patient Experience and Satisfaction with Orthopedic Services at a Community (Rural) Setting Hospital—How Is It Different from Urban Setting

Patient experience and satisfaction are the keystones in evaluating the effectiveness of clinical care in musculoskeletal medicine. Although all orthopedic settings work on the same principles of providing safe and quality health care, community hospitals represent a unique environment. There may be...

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Main Authors: Khalid Hasan, Shahin Kayum
Format: Article
Language:English
Published: MDPI AG 2024-08-01
Series:Journal of Market Access & Health Policy
Subjects:
Online Access:https://www.mdpi.com/2001-6689/12/3/17
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author Khalid Hasan
Shahin Kayum
author_facet Khalid Hasan
Shahin Kayum
author_sort Khalid Hasan
collection DOAJ
description Patient experience and satisfaction are the keystones in evaluating the effectiveness of clinical care in musculoskeletal medicine. Although all orthopedic settings work on the same principles of providing safe and quality health care, community hospitals represent a unique environment. There may be key differences with regard to patient experience between these settings. Accessibility to care, choices of provider, personalized care, availability of and access to resources, cultural and social variances, and waiting times are a few of the many elements that may impact patient experience and satisfaction. This narrative review aims to explore the core differences in these settings and how they can reflect on patient experience and satisfaction.
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spelling doaj-art-126e3ab335d344f8b49f78b9bcc7b68d2025-08-20T03:03:44ZengMDPI AGJournal of Market Access & Health Policy2001-66892024-08-0112320921510.3390/jmahp12030017Patient Experience and Satisfaction with Orthopedic Services at a Community (Rural) Setting Hospital—How Is It Different from Urban SettingKhalid Hasan0Shahin Kayum1Department of Orthopaedic Surgery, Virginia Commonwealth University, Richmond, VA 23284, USADepartment of Orthopedics, University of Toronto, Toronto, ON M5T 1P5, CanadaPatient experience and satisfaction are the keystones in evaluating the effectiveness of clinical care in musculoskeletal medicine. Although all orthopedic settings work on the same principles of providing safe and quality health care, community hospitals represent a unique environment. There may be key differences with regard to patient experience between these settings. Accessibility to care, choices of provider, personalized care, availability of and access to resources, cultural and social variances, and waiting times are a few of the many elements that may impact patient experience and satisfaction. This narrative review aims to explore the core differences in these settings and how they can reflect on patient experience and satisfaction.https://www.mdpi.com/2001-6689/12/3/17patient satisfactionpatient experienceaccess to healthcarecommunity settingruralurban
spellingShingle Khalid Hasan
Shahin Kayum
Patient Experience and Satisfaction with Orthopedic Services at a Community (Rural) Setting Hospital—How Is It Different from Urban Setting
Journal of Market Access & Health Policy
patient satisfaction
patient experience
access to healthcare
community setting
rural
urban
title Patient Experience and Satisfaction with Orthopedic Services at a Community (Rural) Setting Hospital—How Is It Different from Urban Setting
title_full Patient Experience and Satisfaction with Orthopedic Services at a Community (Rural) Setting Hospital—How Is It Different from Urban Setting
title_fullStr Patient Experience and Satisfaction with Orthopedic Services at a Community (Rural) Setting Hospital—How Is It Different from Urban Setting
title_full_unstemmed Patient Experience and Satisfaction with Orthopedic Services at a Community (Rural) Setting Hospital—How Is It Different from Urban Setting
title_short Patient Experience and Satisfaction with Orthopedic Services at a Community (Rural) Setting Hospital—How Is It Different from Urban Setting
title_sort patient experience and satisfaction with orthopedic services at a community rural setting hospital how is it different from urban setting
topic patient satisfaction
patient experience
access to healthcare
community setting
rural
urban
url https://www.mdpi.com/2001-6689/12/3/17
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AT shahinkayum patientexperienceandsatisfactionwithorthopedicservicesatacommunityruralsettinghospitalhowisitdifferentfromurbansetting