Comparison of Random Forest and Support Vector Machine Methods in Sentiment Analysis of Student Satisfaction Questionnaire Comments at ITB STIKOM Bali

Comparison of Random Forest and Support Vector Machine Methods in Sentiment Analysis of Student Satisfaction Questionnaire Comments at ITB STIKOM Bali

ITB STIKOM Bali is one of the higher education institutions in Bali that focuses on academic activities, particularly in the field of Information Technology. To maintain its educational quality, the Quality Assurance Department collaborates with the Center for Information and Communication (Puskom)...

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Bibliographic Details
Main Authors: Purnama Sidik, I Made Gede Sunarya, I Gede Aris Gunadi
Format: Article
Language:English
Published: Politeknik Negeri Batam 2025-06-01
Series:Journal of Applied Informatics and Computing
Subjects:
classification
sentiment analysis
random forest
support vector machine
smote
Online Access:https://jurnal.polibatam.ac.id/index.php/JAIC/article/view/9617
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