The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology

The aim of this paper is to examine how new technologies shape the experience of the tourist. This is to further the understanding of tourism’s place in a technologically-driven age. The methodology of the study includes an analysis, comparison and evaluation of elements and factors involved in cont...

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Main Authors: Michelle De La Harpe, Karina Sevenhuysen
Format: Article
Language:English
Published: Istanbul University Press 2018-12-01
Series:Journal of Tourismology
Subjects:
Online Access:https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/7AF7882693E0432C978D22C0A508BDE5
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author Michelle De La Harpe
Karina Sevenhuysen
author_facet Michelle De La Harpe
Karina Sevenhuysen
author_sort Michelle De La Harpe
collection DOAJ
description The aim of this paper is to examine how new technologies shape the experience of the tourist. This is to further the understanding of tourism’s place in a technologically-driven age. The methodology of the study includes an analysis, comparison and evaluation of elements and factors involved in contributing to a quality tourist experience. The experience of the tourist is a personal and individualistic occurrence and can be improved with the help of both new technologies and the tourist guide. The finding that is made is that both the personal touch of the tourist guide as well as the interactive features of technology have a place in the provision of quality tourism experiences. This in turn implies that both tourist guides and new technologies should be included in the tourism experience. Only then can a quality tourism experience be provided for the 21st century tourist. There are many papers examining the experience of the tourist. However, few have looked at the implications of the development of new technologies on the experience of the tourist. This article suggests a scale on which the tourist experience can be based on, in relation to both tourist guides and new technologies.
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institution Kabale University
issn 2459-1939
language English
publishDate 2018-12-01
publisher Istanbul University Press
record_format Article
series Journal of Tourismology
spelling doaj-art-1124652aa75b4cf69f4fc8991f41846c2025-08-20T03:52:38ZengIstanbul University PressJournal of Tourismology2459-19392018-12-014212914210.26650/jot.2018.4.2.0008123456The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and TechnologyMichelle De La Harpe0https://orcid.org/0000-0002-2433-7287Karina Sevenhuysen1https://orcid.org/0000-0002-6225-9320University of Pretoria, Pretoria, South-AfricaUniversity of Pretoria, Pretoria, South-AfricaThe aim of this paper is to examine how new technologies shape the experience of the tourist. This is to further the understanding of tourism’s place in a technologically-driven age. The methodology of the study includes an analysis, comparison and evaluation of elements and factors involved in contributing to a quality tourist experience. The experience of the tourist is a personal and individualistic occurrence and can be improved with the help of both new technologies and the tourist guide. The finding that is made is that both the personal touch of the tourist guide as well as the interactive features of technology have a place in the provision of quality tourism experiences. This in turn implies that both tourist guides and new technologies should be included in the tourism experience. Only then can a quality tourism experience be provided for the 21st century tourist. There are many papers examining the experience of the tourist. However, few have looked at the implications of the development of new technologies on the experience of the tourist. This article suggests a scale on which the tourist experience can be based on, in relation to both tourist guides and new technologies.https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/7AF7882693E0432C978D22C0A508BDE5tourist guidenew technologiesexperienceinteractivityquality
spellingShingle Michelle De La Harpe
Karina Sevenhuysen
The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology
Journal of Tourismology
tourist guide
new technologies
experience
interactivity
quality
title The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology
title_full The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology
title_fullStr The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology
title_full_unstemmed The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology
title_short The Experience of the Tourist in a Technologically-Driven Age: A Continuum Between the Tourist Guide and Technology
title_sort experience of the tourist in a technologically driven age a continuum between the tourist guide and technology
topic tourist guide
new technologies
experience
interactivity
quality
url https://cdn.istanbul.edu.tr/file/JTA6CLJ8T5/7AF7882693E0432C978D22C0A508BDE5
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AT michelledelaharpe experienceofthetouristinatechnologicallydrivenageacontinuumbetweenthetouristguideandtechnology
AT karinasevenhuysen experienceofthetouristinatechnologicallydrivenageacontinuumbetweenthetouristguideandtechnology