How does COVID-19 fear affect job insecurity and stress for hospitality employees? A moderated mediation model for age and financial status
This study aims to understand the integrated effect of COVID-19 fear, age, financial situation, and job insecurity on the perceived stress of employees of five-star hotels during the COVID-19 pandemic by proposing a moderated mediation model. A survey was administered to 631 hotel employees working...
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| Format: | Article |
| Language: | English |
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University of the Algarve - ESGHT - CIEO
2022-07-01
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| Series: | Tourism & Management Studies |
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| Online Access: | https://www.tmstudies.net/index.php/ectms/article/view/1630 |
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| author | Engin Üngüren Serdar Arslan |
| author_facet | Engin Üngüren Serdar Arslan |
| author_sort | Engin Üngüren |
| collection | DOAJ |
| description | This study aims to understand the integrated effect of COVID-19 fear, age, financial situation, and job insecurity on the perceived stress of employees of five-star hotels during the COVID-19 pandemic by proposing a moderated mediation model. A survey was administered to 631 hotel employees working in 22 different five-star hotels in Alanya, Turkey. Moderator, mediation, and moderated mediation relationships were tested with the SPSS macro PROCESS. It was found that COVID-19 fear has both direct and interactive effects on stress and job insecurity, and the indirect effect of COVID-19 fear on stress through job insecurity varies according to the age of the employees and their financial status. The results, which contribute to a better understanding of the effects of COVID-19 on hospitality employees, point out the importance of financial support (organisational and governmental) and transparent communication between the management and employees in times of crisis, such as the COVID-19 pandemic. It is also suggested that hotels should review their unpaid leave policies. The limitations of the study are discussed at the end. |
| format | Article |
| id | doaj-art-10db5c0541574c76a50a174ed441c816 |
| institution | Kabale University |
| issn | 2182-8466 |
| language | English |
| publishDate | 2022-07-01 |
| publisher | University of the Algarve - ESGHT - CIEO |
| record_format | Article |
| series | Tourism & Management Studies |
| spelling | doaj-art-10db5c0541574c76a50a174ed441c8162025-01-08T11:45:01ZengUniversity of the Algarve - ESGHT - CIEOTourism & Management Studies2182-84662022-07-01183720How does COVID-19 fear affect job insecurity and stress for hospitality employees? A moderated mediation model for age and financial statusEngin Üngüren 0Serdar Arslan 1Alanya Alaaddin Keykubat University Alanya Alaaddin Keykubat University This study aims to understand the integrated effect of COVID-19 fear, age, financial situation, and job insecurity on the perceived stress of employees of five-star hotels during the COVID-19 pandemic by proposing a moderated mediation model. A survey was administered to 631 hotel employees working in 22 different five-star hotels in Alanya, Turkey. Moderator, mediation, and moderated mediation relationships were tested with the SPSS macro PROCESS. It was found that COVID-19 fear has both direct and interactive effects on stress and job insecurity, and the indirect effect of COVID-19 fear on stress through job insecurity varies according to the age of the employees and their financial status. The results, which contribute to a better understanding of the effects of COVID-19 on hospitality employees, point out the importance of financial support (organisational and governmental) and transparent communication between the management and employees in times of crisis, such as the COVID-19 pandemic. It is also suggested that hotels should review their unpaid leave policies. The limitations of the study are discussed at the end.https://www.tmstudies.net/index.php/ectms/article/view/1630covid-19 fearjob insecuritystressfinancial situationhotel employeesmoderated mediation |
| spellingShingle | Engin Üngüren Serdar Arslan How does COVID-19 fear affect job insecurity and stress for hospitality employees? A moderated mediation model for age and financial status Tourism & Management Studies covid-19 fear job insecurity stress financial situation hotel employees moderated mediation |
| title | How does COVID-19 fear affect job insecurity and stress for hospitality employees? A moderated mediation model for age and financial status |
| title_full | How does COVID-19 fear affect job insecurity and stress for hospitality employees? A moderated mediation model for age and financial status |
| title_fullStr | How does COVID-19 fear affect job insecurity and stress for hospitality employees? A moderated mediation model for age and financial status |
| title_full_unstemmed | How does COVID-19 fear affect job insecurity and stress for hospitality employees? A moderated mediation model for age and financial status |
| title_short | How does COVID-19 fear affect job insecurity and stress for hospitality employees? A moderated mediation model for age and financial status |
| title_sort | how does covid 19 fear affect job insecurity and stress for hospitality employees a moderated mediation model for age and financial status |
| topic | covid-19 fear job insecurity stress financial situation hotel employees moderated mediation |
| url | https://www.tmstudies.net/index.php/ectms/article/view/1630 |
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