Small business digital transformation in the USA in the conditions of COVID-19 pandemic

The purpose of the study is to examine small businesses digital transformation in the US in the context of the COVID-19 pandemic. The subject of the study is the pandemic impact on small businesses digitalization in the US. The coronavirus had a huge impact on the small business sphere, influenced t...

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Main Authors: N. E. Petrovskaya, S. S. Kiseleva
Format: Article
Language:English
Published: Publishing House of the State University of Management 2024-03-01
Series:Вестник университета
Subjects:
Online Access:https://vestnik.guu.ru/jour/article/view/5058
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author N. E. Petrovskaya
S. S. Kiseleva
author_facet N. E. Petrovskaya
S. S. Kiseleva
author_sort N. E. Petrovskaya
collection DOAJ
description The purpose of the study is to examine small businesses digital transformation in the US in the context of the COVID-19 pandemic. The subject of the study is the pandemic impact on small businesses digitalization in the US. The coronavirus had a huge impact on the small business sphere, influenced the distribution of these businesses by industry, their employment ratio, the socio-demographic characteristics of small business owners, and accelerated digitalization in order to adapt to new conditions and overcome the economic crisis. It was hypothesized that the coronavirus pandemic had a greater impact on the services market than on the goods market. The authors investigate what changes occurred in small businesses as the pandemic result and what digital technologies were applied to adapt to the new conditions. The COVID-19 pandemic triggered the digitalization that had already begun earlier, increasing digital transformation in the small business sector from an average of 30 to 55 %. According to 86 % of U.S. small business owners, it was the use of technology that helped them survive the pandemic. As the study result, the authors concluded that manufacturing companies have started using digital platforms more frequently than businesses related to their services. Hence, the hypothesis put forward is not confirmed. The COVID-19 pandemic has severely impacted small businesses around the world. The American experience can help to understand what strategies and technologies were used to adapt to the new environment and retain business.
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series Вестник университета
spelling doaj-art-10c91a8d02ed48aaa0cebb5591c5c7562025-02-04T08:28:19ZengPublishing House of the State University of ManagementВестник университета1816-42772686-84152024-03-0102233010.26425/1816-4277-2024-2-23-303022Small business digital transformation in the USA in the conditions of COVID-19 pandemicN. E. Petrovskaya0S. S. Kiseleva1National Research University “Higher School of Economics”National Research University “Higher School of Economics”The purpose of the study is to examine small businesses digital transformation in the US in the context of the COVID-19 pandemic. The subject of the study is the pandemic impact on small businesses digitalization in the US. The coronavirus had a huge impact on the small business sphere, influenced the distribution of these businesses by industry, their employment ratio, the socio-demographic characteristics of small business owners, and accelerated digitalization in order to adapt to new conditions and overcome the economic crisis. It was hypothesized that the coronavirus pandemic had a greater impact on the services market than on the goods market. The authors investigate what changes occurred in small businesses as the pandemic result and what digital technologies were applied to adapt to the new conditions. The COVID-19 pandemic triggered the digitalization that had already begun earlier, increasing digital transformation in the small business sector from an average of 30 to 55 %. According to 86 % of U.S. small business owners, it was the use of technology that helped them survive the pandemic. As the study result, the authors concluded that manufacturing companies have started using digital platforms more frequently than businesses related to their services. Hence, the hypothesis put forward is not confirmed. The COVID-19 pandemic has severely impacted small businesses around the world. The American experience can help to understand what strategies and technologies were used to adapt to the new environment and retain business.https://vestnik.guu.ru/jour/article/view/5058small businessusadigitalizationpandemicgovernment supportthe american rescue plan act of 2021employment
spellingShingle N. E. Petrovskaya
S. S. Kiseleva
Small business digital transformation in the USA in the conditions of COVID-19 pandemic
Вестник университета
small business
usa
digitalization
pandemic
government support
the american rescue plan act of 2021
employment
title Small business digital transformation in the USA in the conditions of COVID-19 pandemic
title_full Small business digital transformation in the USA in the conditions of COVID-19 pandemic
title_fullStr Small business digital transformation in the USA in the conditions of COVID-19 pandemic
title_full_unstemmed Small business digital transformation in the USA in the conditions of COVID-19 pandemic
title_short Small business digital transformation in the USA in the conditions of COVID-19 pandemic
title_sort small business digital transformation in the usa in the conditions of covid 19 pandemic
topic small business
usa
digitalization
pandemic
government support
the american rescue plan act of 2021
employment
url https://vestnik.guu.ru/jour/article/view/5058
work_keys_str_mv AT nepetrovskaya smallbusinessdigitaltransformationintheusaintheconditionsofcovid19pandemic
AT sskiseleva smallbusinessdigitaltransformationintheusaintheconditionsofcovid19pandemic