PREDICTORS OF M-CONTINUANCE INTENTION: CASE OF USERS IN BOSNIA AND HERZEGOVINA

Even though researchers are increasingly studying various aspects of m-commerce, few of them focused on factors of m-continuance intention. The main aim of this study is to investigate if consumer innovativeness and social influence are statistically significant predictors of m-continuance intentio...

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Main Authors: Amra Grcić, Ensar Mekić
Format: Article
Language:English
Published: Faculty of Economics, University of Tuzla 2019-11-01
Series:Economic Review
Subjects:
Online Access:https://www.er.ef.untz.ba/index.php/er/article/view/74
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author Amra Grcić
Ensar Mekić
author_facet Amra Grcić
Ensar Mekić
author_sort Amra Grcić
collection DOAJ
description Even though researchers are increasingly studying various aspects of m-commerce, few of them focused on factors of m-continuance intention. The main aim of this study is to investigate if consumer innovativeness and social influence are statistically significant predictors of m-continuance intention. Based on the recent literature, first order structural equation model was proposed and tested. The empirical data was obtained from a questionnaire of 241 m-commerce users in Sarajevo Canton. Once the data was collected, factory data analysis was conducted to assure validity and reliability through items' loadings and Cronbach's Alpha values. Furthermore, the scales were tested for convergent validity through partial least-square path modelling using Smart PLS 3 software. For confirmatory factor analysis purpose, individual evaluation of items, variables as well as model fit was made. The results indicated that the effects of consumer innovativeness and social influence on m-continuance intention were significant and positive. It is recommended for future research to investigate the effects of other potential predictors of m-continuance intention with the focus on a larger sample and wider geographical region.
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spelling doaj-art-0fe7d5042fe5462a96b7c16eb284441e2025-02-11T00:33:00ZengFaculty of Economics, University of TuzlaEconomic Review1512-89622303-680X2019-11-01172PREDICTORS OF M-CONTINUANCE INTENTION: CASE OF USERS IN BOSNIA AND HERZEGOVINAAmra Grcić0Ensar Mekić1 International Burch University, Bosnia and Herzegovina International Burch University, Bosnia and Herzegovina Even though researchers are increasingly studying various aspects of m-commerce, few of them focused on factors of m-continuance intention. The main aim of this study is to investigate if consumer innovativeness and social influence are statistically significant predictors of m-continuance intention. Based on the recent literature, first order structural equation model was proposed and tested. The empirical data was obtained from a questionnaire of 241 m-commerce users in Sarajevo Canton. Once the data was collected, factory data analysis was conducted to assure validity and reliability through items' loadings and Cronbach's Alpha values. Furthermore, the scales were tested for convergent validity through partial least-square path modelling using Smart PLS 3 software. For confirmatory factor analysis purpose, individual evaluation of items, variables as well as model fit was made. The results indicated that the effects of consumer innovativeness and social influence on m-continuance intention were significant and positive. It is recommended for future research to investigate the effects of other potential predictors of m-continuance intention with the focus on a larger sample and wider geographical region. https://www.er.ef.untz.ba/index.php/er/article/view/74social influenceinnovativenessm-continuance intention
spellingShingle Amra Grcić
Ensar Mekić
PREDICTORS OF M-CONTINUANCE INTENTION: CASE OF USERS IN BOSNIA AND HERZEGOVINA
Economic Review
social influence
innovativeness
m-continuance intention
title PREDICTORS OF M-CONTINUANCE INTENTION: CASE OF USERS IN BOSNIA AND HERZEGOVINA
title_full PREDICTORS OF M-CONTINUANCE INTENTION: CASE OF USERS IN BOSNIA AND HERZEGOVINA
title_fullStr PREDICTORS OF M-CONTINUANCE INTENTION: CASE OF USERS IN BOSNIA AND HERZEGOVINA
title_full_unstemmed PREDICTORS OF M-CONTINUANCE INTENTION: CASE OF USERS IN BOSNIA AND HERZEGOVINA
title_short PREDICTORS OF M-CONTINUANCE INTENTION: CASE OF USERS IN BOSNIA AND HERZEGOVINA
title_sort predictors of m continuance intention case of users in bosnia and herzegovina
topic social influence
innovativeness
m-continuance intention
url https://www.er.ef.untz.ba/index.php/er/article/view/74
work_keys_str_mv AT amragrcic predictorsofmcontinuanceintentioncaseofusersinbosniaandherzegovina
AT ensarmekic predictorsofmcontinuanceintentioncaseofusersinbosniaandherzegovina