Tourist attractions as a moderating element in explanatory models for loyalty development
Many studies have analysed the impact of destination image on tourist satisfaction and loyalty, including different mediating variables, both affective and cognitive. This article will attempt to determine whether the representative model of visitors' future behaviour (satisfaction and loya...
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| Format: | Article |
| Language: | English |
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University of Algarve, ESGHT/CINTURS
2014-01-01
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| Series: | Tourism & Management Studies |
| Subjects: | |
| Online Access: | https://tmstudies.net/index.php/ectms/article/view/655/1170 |
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| _version_ | 1832572320991936512 |
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| author | Manuel Rey-Moreno Cayetano Medina-Molina Ramón Rufín-Moreno |
| author_facet | Manuel Rey-Moreno Cayetano Medina-Molina Ramón Rufín-Moreno |
| author_sort | Manuel Rey-Moreno |
| collection | DOAJ |
| description | Many studies have analysed the impact of destination image on tourist
satisfaction and loyalty, including different mediating variables, both
affective and cognitive. This article will attempt to determine whether
the representative model of visitors' future behaviour (satisfaction and
loyalty) – viewed in terms of destination image, quality, value,
disconfirmation, and emotions – follows a common, universal pattern
or whether that behaviour actually differs when the model is applied to
destinations offering different attractions.
The paper below analyses disparate emotional behaviour in relation to
destinations mentioned in the literature, when value does not play a
mediating role between perception of quality and satisfaction with
coastal destinations. This study concludes that there is a common
pattern for purely urban cultural destinations while a different pattern
exists for urban cultural destinations that include beaches among their
attractions. |
| format | Article |
| id | doaj-art-0f320f21ad864d74946f1b1806faf498 |
| institution | Kabale University |
| issn | 2182-8466 |
| language | English |
| publishDate | 2014-01-01 |
| publisher | University of Algarve, ESGHT/CINTURS |
| record_format | Article |
| series | Tourism & Management Studies |
| spelling | doaj-art-0f320f21ad864d74946f1b1806faf4982025-02-02T10:35:19ZengUniversity of Algarve, ESGHT/CINTURSTourism & Management Studies2182-84662014-01-01101112118Tourist attractions as a moderating element in explanatory models for loyalty developmentManuel Rey-Moreno0Cayetano Medina-Molina1Ramón Rufín-Moreno2Universidad de Sevilla, Facultad de Ciencias Económicas y Empresariales, Departamento de Administración de Empresas y Comercialización e Investigación de Mercados (Marketing), Avda. Ramón y Cajal, 1, C.P. 41018, Sevilla, EspañaCentro Andaluz de Estudios Empresariales, Avda. Leonardo da Vinci, 6, Ed. Ceade I, E-41092, Sevilla, EspañaUniversidad Nacional de Educación a Distancia, Facultad de Ciencias Económicas y Empresariales, Departamento de Economía de la Empresa y Contabilidad, Paseo Senda del Rey, 11, E-28040, Madrid, EspañaMany studies have analysed the impact of destination image on tourist satisfaction and loyalty, including different mediating variables, both affective and cognitive. This article will attempt to determine whether the representative model of visitors' future behaviour (satisfaction and loyalty) – viewed in terms of destination image, quality, value, disconfirmation, and emotions – follows a common, universal pattern or whether that behaviour actually differs when the model is applied to destinations offering different attractions. The paper below analyses disparate emotional behaviour in relation to destinations mentioned in the literature, when value does not play a mediating role between perception of quality and satisfaction with coastal destinations. This study concludes that there is a common pattern for purely urban cultural destinations while a different pattern exists for urban cultural destinations that include beaches among their attractions.https://tmstudies.net/index.php/ectms/article/view/655/1170destination typeloyaltysatisfactionemotionscultural destinationsseaside |
| spellingShingle | Manuel Rey-Moreno Cayetano Medina-Molina Ramón Rufín-Moreno Tourist attractions as a moderating element in explanatory models for loyalty development Tourism & Management Studies destination type loyalty satisfaction emotions cultural destinations seaside |
| title | Tourist attractions as a moderating element in explanatory models for loyalty development |
| title_full | Tourist attractions as a moderating element in explanatory models for loyalty development |
| title_fullStr | Tourist attractions as a moderating element in explanatory models for loyalty development |
| title_full_unstemmed | Tourist attractions as a moderating element in explanatory models for loyalty development |
| title_short | Tourist attractions as a moderating element in explanatory models for loyalty development |
| title_sort | tourist attractions as a moderating element in explanatory models for loyalty development |
| topic | destination type loyalty satisfaction emotions cultural destinations seaside |
| url | https://tmstudies.net/index.php/ectms/article/view/655/1170 |
| work_keys_str_mv | AT manuelreymoreno touristattractionsasamoderatingelementinexplanatorymodelsforloyaltydevelopment AT cayetanomedinamolina touristattractionsasamoderatingelementinexplanatorymodelsforloyaltydevelopment AT ramonrufinmoreno touristattractionsasamoderatingelementinexplanatorymodelsforloyaltydevelopment |