Evaluation of Customer Satisfaction towards the Hospitality Industry: Using Kano Model
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| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Polish Information Processing Society
2022-02-01
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| Series: | Annals of computer science and information systems |
| Online Access: | https://annals-csis.org/Volume_28/drp/pdf/5.pdf |
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| _version_ | 1849717326558003200 |
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| author | Umamaheswararao Gobbilla A Bhavani Shree |
| author_facet | Umamaheswararao Gobbilla A Bhavani Shree |
| author_sort | Umamaheswararao Gobbilla |
| collection | DOAJ |
| format | Article |
| id | doaj-art-0ea043f4da4a4b178405245e1ccae613 |
| institution | DOAJ |
| issn | 2300-5963 |
| language | English |
| publishDate | 2022-02-01 |
| publisher | Polish Information Processing Society |
| record_format | Article |
| series | Annals of computer science and information systems |
| spelling | doaj-art-0ea043f4da4a4b178405245e1ccae6132025-08-20T03:12:42ZengPolish Information Processing SocietyAnnals of computer science and information systems2300-59632022-02-012811111610.15439/2021KM5Evaluation of Customer Satisfaction towards the Hospitality Industry: Using Kano ModelUmamaheswararao GobbillaA Bhavani Shreehttps://annals-csis.org/Volume_28/drp/pdf/5.pdf |
| spellingShingle | Umamaheswararao Gobbilla A Bhavani Shree Evaluation of Customer Satisfaction towards the Hospitality Industry: Using Kano Model Annals of computer science and information systems |
| title | Evaluation of Customer Satisfaction towards the Hospitality Industry: Using Kano Model |
| title_full | Evaluation of Customer Satisfaction towards the Hospitality Industry: Using Kano Model |
| title_fullStr | Evaluation of Customer Satisfaction towards the Hospitality Industry: Using Kano Model |
| title_full_unstemmed | Evaluation of Customer Satisfaction towards the Hospitality Industry: Using Kano Model |
| title_short | Evaluation of Customer Satisfaction towards the Hospitality Industry: Using Kano Model |
| title_sort | evaluation of customer satisfaction towards the hospitality industry using kano model |
| url | https://annals-csis.org/Volume_28/drp/pdf/5.pdf |
| work_keys_str_mv | AT umamaheswararaogobbilla evaluationofcustomersatisfactiontowardsthehospitalityindustryusingkanomodel AT abhavanishree evaluationofcustomersatisfactiontowardsthehospitalityindustryusingkanomodel |