Evaluation of Customer Satisfaction towards the Hospitality Industry: Using Kano Model

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Bibliographic Details
Main Authors: Umamaheswararao Gobbilla, A Bhavani Shree
Format: Article
Language:English
Published: Polish Information Processing Society 2022-02-01
Series:Annals of computer science and information systems
Online Access:https://annals-csis.org/Volume_28/drp/pdf/5.pdf
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author Umamaheswararao Gobbilla
A Bhavani Shree
author_facet Umamaheswararao Gobbilla
A Bhavani Shree
author_sort Umamaheswararao Gobbilla
collection DOAJ
format Article
id doaj-art-0ea043f4da4a4b178405245e1ccae613
institution DOAJ
issn 2300-5963
language English
publishDate 2022-02-01
publisher Polish Information Processing Society
record_format Article
series Annals of computer science and information systems
spelling doaj-art-0ea043f4da4a4b178405245e1ccae6132025-08-20T03:12:42ZengPolish Information Processing SocietyAnnals of computer science and information systems2300-59632022-02-012811111610.15439/2021KM5Evaluation of Customer Satisfaction towards the Hospitality Industry: Using Kano ModelUmamaheswararao GobbillaA Bhavani Shreehttps://annals-csis.org/Volume_28/drp/pdf/5.pdf
spellingShingle Umamaheswararao Gobbilla
A Bhavani Shree
Evaluation of Customer Satisfaction towards the Hospitality Industry: Using Kano Model
Annals of computer science and information systems
title Evaluation of Customer Satisfaction towards the Hospitality Industry: Using Kano Model
title_full Evaluation of Customer Satisfaction towards the Hospitality Industry: Using Kano Model
title_fullStr Evaluation of Customer Satisfaction towards the Hospitality Industry: Using Kano Model
title_full_unstemmed Evaluation of Customer Satisfaction towards the Hospitality Industry: Using Kano Model
title_short Evaluation of Customer Satisfaction towards the Hospitality Industry: Using Kano Model
title_sort evaluation of customer satisfaction towards the hospitality industry using kano model
url https://annals-csis.org/Volume_28/drp/pdf/5.pdf
work_keys_str_mv AT umamaheswararaogobbilla evaluationofcustomersatisfactiontowardsthehospitalityindustryusingkanomodel
AT abhavanishree evaluationofcustomersatisfactiontowardsthehospitalityindustryusingkanomodel