Point-of-care ultrasound clinical workflow pilot: design and adoption of a simplified automated workflow within EHR for all clinical settings

Background Point-of-care ultrasound (PoCUS) offers clinical diagnostic, procedural and reassessment guidance in both the acute and non-acute care setting. However, implementation of a PoCUS program is challenging to put into practice as it requires custom design through a collaborative effort from v...

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Main Authors: Viveta Lobo MD, Ashley Erin Hall MD, Zahra-Ghazi Askar MD, Luyao Shen MD
Format: Article
Language:English
Published: Discover STM Publishing Ltd 2024-03-01
Series:Saudi Journal of Emergency Medicine
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Online Access:https://sjemed.com/?mno=195681
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author Viveta Lobo MD
Ashley Erin Hall MD
Zahra-Ghazi Askar MD
Luyao Shen MD
author_facet Viveta Lobo MD
Ashley Erin Hall MD
Zahra-Ghazi Askar MD
Luyao Shen MD
author_sort Viveta Lobo MD
collection DOAJ
description Background Point-of-care ultrasound (PoCUS) offers clinical diagnostic, procedural and reassessment guidance in both the acute and non-acute care setting. However, implementation of a PoCUS program is challenging to put into practice as it requires custom design through a collaborative effort from various stakeholders in a hospital system such as clinical, IT, credentialing, Biomed, infectious control, compliance and billing that needs to work in various clinical settings. Objective Our goal was to create and implement a clinically inspired but IT-driven PoCUS workflow solution within an EHR that maximally supported a clinicians' intuitive workflow, while automatically archiving images that were easily shareable, and produced clear documentation with automatic billing capability in all types of clinical settings. Materials and Method We used an iterative design process that stressed intuitive clinical workflow, maximal use of existing systems, data reuse and automatic billing. Creation of this clinical PoCUS workflow required the use of ultrasound machines, PoCUS middleware software and EHR-provided tools, vendor-neutral archive and custom programming. Results We developed a PoCUS clinical workflow that requires the clinician to only interface with the ultrasound machine and the EHR system, bypassing the need to directly interface with a third-party PoCUS middleware software. This order-based clinical workflow allows for the immediate storage of all PoCUS images in a vendor-neutral archive and creates an associated image link for real-time access in the EHR for shareability with other clinicians. All interpretation and documentation to support images are attached to images, and accessible in the EHR within day-of-service notes through customized smart forms. Each completed smart form will automatically generate a charge for the appropriate PoCUS exam. This solution was put into a live environment in our emergency department in May 2023 with 35 individual PoCUS orders and the introduction of 10 combination PoCUS orders that were symptom-based PoCUs order sets. Over the first month, this solution was utilized 750 times by 67 different clinicians with 17 individual PoCUS orders and 4 combination PoCUS orders. The number of compliant and billable PoCUS studies performed and captured in our emergency department without any additional administrative follow-up rose from an average of 390 to 675 studies per month. Conclusion As a strong advocate for safe and efficient PoCUS utilization in clinical care, we developed and deployed a clinically inspired but IT-driven PoCUS workflow solution that was adopted and used over X times a month. Key success elements include an emphasis on clinical workflow simplicity, real-time ability to share images within the EHR, automatic billing and an effective training effort at go-live. [SJEMed 2024; 5(1.100): S22-S22]
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spelling doaj-art-0e80f3d8567445ce9c0e942c015f7cd12025-08-20T02:40:30ZengDiscover STM Publishing LtdSaudi Journal of Emergency Medicine1658-84872024-03-015Emirates Society of Emergency Medicine 2023 (ESEM23) Conference AbstractsS22S2210.24911/SJEMed.72-1711616196195681Point-of-care ultrasound clinical workflow pilot: design and adoption of a simplified automated workflow within EHR for all clinical settingsViveta Lobo MD0Ashley Erin Hall MD1Zahra-Ghazi Askar MD2Luyao Shen MD3900 Welch Rd, Suite 350. Palo Alto, CA, USA 94304 900 Welch Rd, Suite 350. Palo Alto, CA, USA 94304 900 Welch Rd, Suite 350, Palo Alto, CA, USA 94304 900 Welch Rd, Suite 350, Palo Alto, CA 94304Background Point-of-care ultrasound (PoCUS) offers clinical diagnostic, procedural and reassessment guidance in both the acute and non-acute care setting. However, implementation of a PoCUS program is challenging to put into practice as it requires custom design through a collaborative effort from various stakeholders in a hospital system such as clinical, IT, credentialing, Biomed, infectious control, compliance and billing that needs to work in various clinical settings. Objective Our goal was to create and implement a clinically inspired but IT-driven PoCUS workflow solution within an EHR that maximally supported a clinicians' intuitive workflow, while automatically archiving images that were easily shareable, and produced clear documentation with automatic billing capability in all types of clinical settings. Materials and Method We used an iterative design process that stressed intuitive clinical workflow, maximal use of existing systems, data reuse and automatic billing. Creation of this clinical PoCUS workflow required the use of ultrasound machines, PoCUS middleware software and EHR-provided tools, vendor-neutral archive and custom programming. Results We developed a PoCUS clinical workflow that requires the clinician to only interface with the ultrasound machine and the EHR system, bypassing the need to directly interface with a third-party PoCUS middleware software. This order-based clinical workflow allows for the immediate storage of all PoCUS images in a vendor-neutral archive and creates an associated image link for real-time access in the EHR for shareability with other clinicians. All interpretation and documentation to support images are attached to images, and accessible in the EHR within day-of-service notes through customized smart forms. Each completed smart form will automatically generate a charge for the appropriate PoCUS exam. This solution was put into a live environment in our emergency department in May 2023 with 35 individual PoCUS orders and the introduction of 10 combination PoCUS orders that were symptom-based PoCUs order sets. Over the first month, this solution was utilized 750 times by 67 different clinicians with 17 individual PoCUS orders and 4 combination PoCUS orders. The number of compliant and billable PoCUS studies performed and captured in our emergency department without any additional administrative follow-up rose from an average of 390 to 675 studies per month. Conclusion As a strong advocate for safe and efficient PoCUS utilization in clinical care, we developed and deployed a clinically inspired but IT-driven PoCUS workflow solution that was adopted and used over X times a month. Key success elements include an emphasis on clinical workflow simplicity, real-time ability to share images within the EHR, automatic billing and an effective training effort at go-live. [SJEMed 2024; 5(1.100): S22-S22]https://sjemed.com/?mno=195681point-of-care ultrasoundpocuselectronic health recordmiddleware solution
spellingShingle Viveta Lobo MD
Ashley Erin Hall MD
Zahra-Ghazi Askar MD
Luyao Shen MD
Point-of-care ultrasound clinical workflow pilot: design and adoption of a simplified automated workflow within EHR for all clinical settings
Saudi Journal of Emergency Medicine
point-of-care ultrasound
pocus
electronic health record
middleware solution
title Point-of-care ultrasound clinical workflow pilot: design and adoption of a simplified automated workflow within EHR for all clinical settings
title_full Point-of-care ultrasound clinical workflow pilot: design and adoption of a simplified automated workflow within EHR for all clinical settings
title_fullStr Point-of-care ultrasound clinical workflow pilot: design and adoption of a simplified automated workflow within EHR for all clinical settings
title_full_unstemmed Point-of-care ultrasound clinical workflow pilot: design and adoption of a simplified automated workflow within EHR for all clinical settings
title_short Point-of-care ultrasound clinical workflow pilot: design and adoption of a simplified automated workflow within EHR for all clinical settings
title_sort point of care ultrasound clinical workflow pilot design and adoption of a simplified automated workflow within ehr for all clinical settings
topic point-of-care ultrasound
pocus
electronic health record
middleware solution
url https://sjemed.com/?mno=195681
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AT zahraghaziaskarmd pointofcareultrasoundclinicalworkflowpilotdesignandadoptionofasimplifiedautomatedworkflowwithinehrforallclinicalsettings
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