Intervenir en situation de crise sociale : l’ergonomie pour créer les conditions d’un dialogue sur le travail
This article describes an ergonomic intervention carried out within a healthcare institution experiencing a social crisis. The objective was to understand the origin of the crisis in order to develop a shared diagnosis, and to create the conditions to place real work at the center of debates and dec...
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| Format: | Article |
| Language: | English |
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Association Recherche et Pratique sur les Activités
2024-04-01
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| Series: | Activités |
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| Online Access: | https://journals.openedition.org/activites/9319 |
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| _version_ | 1850263595360714752 |
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| author | Baharak Pentecôte Vanina Mollo Irène Gaillard |
| author_facet | Baharak Pentecôte Vanina Mollo Irène Gaillard |
| author_sort | Baharak Pentecôte |
| collection | DOAJ |
| description | This article describes an ergonomic intervention carried out within a healthcare institution experiencing a social crisis. The objective was to understand the origin of the crisis in order to develop a shared diagnosis, and to create the conditions to place real work at the center of debates and decisions. Social tensions directly impacted the approach and caused the ergonomists to adjust their methodology. The article presents the co-constructed model used to understand the social crisis. It also describes the methodological adjustments made to face the constantly changing constraints of the crisis. Finally, it shows how these adjustments made it possible both to create the conditions for a dialogue about work, in a peaceful atmosphere of mutual listening, and to act on the work. |
| format | Article |
| id | doaj-art-0d299f95f5d94ee9a4c5214caba11d86 |
| institution | OA Journals |
| issn | 1765-2723 |
| language | English |
| publishDate | 2024-04-01 |
| publisher | Association Recherche et Pratique sur les Activités |
| record_format | Article |
| series | Activités |
| spelling | doaj-art-0d299f95f5d94ee9a4c5214caba11d862025-08-20T01:54:55ZengAssociation Recherche et Pratique sur les ActivitésActivités1765-27232024-04-0121110.4000/activites.9319Intervenir en situation de crise sociale : l’ergonomie pour créer les conditions d’un dialogue sur le travailBaharak PentecôteVanina MolloIrène GaillardThis article describes an ergonomic intervention carried out within a healthcare institution experiencing a social crisis. The objective was to understand the origin of the crisis in order to develop a shared diagnosis, and to create the conditions to place real work at the center of debates and decisions. Social tensions directly impacted the approach and caused the ergonomists to adjust their methodology. The article presents the co-constructed model used to understand the social crisis. It also describes the methodological adjustments made to face the constantly changing constraints of the crisis. Finally, it shows how these adjustments made it possible both to create the conditions for a dialogue about work, in a peaceful atmosphere of mutual listening, and to act on the work.https://journals.openedition.org/activites/9319ergonomic interventionsocial crisisdialogue about workconstructive debate |
| spellingShingle | Baharak Pentecôte Vanina Mollo Irène Gaillard Intervenir en situation de crise sociale : l’ergonomie pour créer les conditions d’un dialogue sur le travail Activités ergonomic intervention social crisis dialogue about work constructive debate |
| title | Intervenir en situation de crise sociale : l’ergonomie pour créer les conditions d’un dialogue sur le travail |
| title_full | Intervenir en situation de crise sociale : l’ergonomie pour créer les conditions d’un dialogue sur le travail |
| title_fullStr | Intervenir en situation de crise sociale : l’ergonomie pour créer les conditions d’un dialogue sur le travail |
| title_full_unstemmed | Intervenir en situation de crise sociale : l’ergonomie pour créer les conditions d’un dialogue sur le travail |
| title_short | Intervenir en situation de crise sociale : l’ergonomie pour créer les conditions d’un dialogue sur le travail |
| title_sort | intervenir en situation de crise sociale l ergonomie pour creer les conditions d un dialogue sur le travail |
| topic | ergonomic intervention social crisis dialogue about work constructive debate |
| url | https://journals.openedition.org/activites/9319 |
| work_keys_str_mv | AT baharakpentecote intervenirensituationdecrisesocialelergonomiepourcreerlesconditionsdundialoguesurletravail AT vaninamollo intervenirensituationdecrisesocialelergonomiepourcreerlesconditionsdundialoguesurletravail AT irenegaillard intervenirensituationdecrisesocialelergonomiepourcreerlesconditionsdundialoguesurletravail |