Comparing Decision Tree and Support Vector Machines in Hospital Satisfaction
Patient satisfaction is a key indicator of hospital service quality. This study compares the performance of Decision Tree and Support Vector Machine (SVM) in classifying patient satisfaction at Harapan Hospital Magelang for service optimization. The dataset, derived from a 2024 survey, consists of 5...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Politeknik Negeri Batam
2025-03-01
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| Series: | Journal of Applied Informatics and Computing |
| Subjects: | |
| Online Access: | https://jurnal.polibatam.ac.id/index.php/JAIC/article/view/9203 |
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