Framing the role of experts in platform governance: Negotiating the code of practice on disinformation as a case study

Given the growing complexity of platform governance, the role of experts in digital policy-making processes is becoming more critical. However, there remains a gap in the literature regarding the specific role of experts in shaping platform governance processes. To explore this research gap, this st...

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Main Authors: Kateryna Chystoforova, Urbano Reviglio
Format: Article
Language:English
Published: Alexander von Humboldt Institute for Internet and Society 2025-03-01
Series:Internet Policy Review
Subjects:
Online Access:https://policyreview.info/node/1823
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author Kateryna Chystoforova
Urbano Reviglio
author_facet Kateryna Chystoforova
Urbano Reviglio
author_sort Kateryna Chystoforova
collection DOAJ
description Given the growing complexity of platform governance, the role of experts in digital policy-making processes is becoming more critical. However, there remains a gap in the literature regarding the specific role of experts in shaping platform governance processes. To explore this research gap, this study examines the perspectives of experts involved in the Code of Practice on Disinformation, a co-regulatory governance mechanism established by the European Union. Through a total of 40 semi-structured interviews with disinformation and policy experts, we analyse the perceptions of their role in shaping this process. We found ambivalent opinions on the efficacy of the Code and widespread distrust for platforms, particularly regarding content moderation and data sharing practices. Our analysis also reveals key limitations and challenges involved in platform governance such as systemic resource asymmetries. The article calls for further research on deepening our understanding of the pivotal role experts play in platform governance and content moderation in order to identify strategies for enhancing their impact on digital policymaking.
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spelling doaj-art-0c83474e8e6b4a78a5e4f10d049695132025-08-20T03:04:29ZengAlexander von Humboldt Institute for Internet and SocietyInternet Policy Review2197-67752025-03-0114110.14763/2025.1.1823Framing the role of experts in platform governance: Negotiating the code of practice on disinformation as a case studyKateryna Chystoforova0https://orcid.org/0009-0008-0708-4450Urbano Reviglio1European University InstituteEuropean University InstituteGiven the growing complexity of platform governance, the role of experts in digital policy-making processes is becoming more critical. However, there remains a gap in the literature regarding the specific role of experts in shaping platform governance processes. To explore this research gap, this study examines the perspectives of experts involved in the Code of Practice on Disinformation, a co-regulatory governance mechanism established by the European Union. Through a total of 40 semi-structured interviews with disinformation and policy experts, we analyse the perceptions of their role in shaping this process. We found ambivalent opinions on the efficacy of the Code and widespread distrust for platforms, particularly regarding content moderation and data sharing practices. Our analysis also reveals key limitations and challenges involved in platform governance such as systemic resource asymmetries. The article calls for further research on deepening our understanding of the pivotal role experts play in platform governance and content moderation in order to identify strategies for enhancing their impact on digital policymaking.https://policyreview.info/node/1823Content moderationPlatform governanceCo-regulationPolicymakingExperts
spellingShingle Kateryna Chystoforova
Urbano Reviglio
Framing the role of experts in platform governance: Negotiating the code of practice on disinformation as a case study
Internet Policy Review
Content moderation
Platform governance
Co-regulation
Policymaking
Experts
title Framing the role of experts in platform governance: Negotiating the code of practice on disinformation as a case study
title_full Framing the role of experts in platform governance: Negotiating the code of practice on disinformation as a case study
title_fullStr Framing the role of experts in platform governance: Negotiating the code of practice on disinformation as a case study
title_full_unstemmed Framing the role of experts in platform governance: Negotiating the code of practice on disinformation as a case study
title_short Framing the role of experts in platform governance: Negotiating the code of practice on disinformation as a case study
title_sort framing the role of experts in platform governance negotiating the code of practice on disinformation as a case study
topic Content moderation
Platform governance
Co-regulation
Policymaking
Experts
url https://policyreview.info/node/1823
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