Customer-oriented approach as basis of increase of efficiency of administrative activity
The economy of Russia undergoes complex changes now and economic entities need to adapt for the developed business conditions as soon as possible. In article need of implementation of customer-oriented approaches to business is opened, the concepts «efficiency» and «productivity» of economic object...
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| Format: | Article |
| Language: | Russian |
| Published: |
Russian Academy of Entrepreneurship
2020-01-01
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| Series: | Путеводитель предпринимателя |
| Subjects: | |
| Online Access: | https://www.pp-mag.ru/jour/article/view/1128 |
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| _version_ | 1849244732359704576 |
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| author | T. V. Saprykina |
| author_facet | T. V. Saprykina |
| author_sort | T. V. Saprykina |
| collection | DOAJ |
| description | The economy of Russia undergoes complex changes now and economic entities need to adapt for the developed business conditions as soon as possible. In article need of implementation of customer-oriented approaches to business is opened, the concepts «efficiency» and «productivity» of economic object are specified. The concepts «loyalty» and «satisfaction» of consumers and their influence on efficiency of administrative activity are considered. |
| format | Article |
| id | doaj-art-0c16f03c71e54e49a3fedeba6cacb029 |
| institution | Kabale University |
| issn | 2073-9885 2687-136X |
| language | Russian |
| publishDate | 2020-01-01 |
| publisher | Russian Academy of Entrepreneurship |
| record_format | Article |
| series | Путеводитель предпринимателя |
| spelling | doaj-art-0c16f03c71e54e49a3fedeba6cacb0292025-08-20T03:59:02ZrusRussian Academy of EntrepreneurshipПутеводитель предпринимателя2073-98852687-136X2020-01-010253713791127Customer-oriented approach as basis of increase of efficiency of administrative activityT. V. Saprykina0Belgorod National Research UniversityThe economy of Russia undergoes complex changes now and economic entities need to adapt for the developed business conditions as soon as possible. In article need of implementation of customer-oriented approaches to business is opened, the concepts «efficiency» and «productivity» of economic object are specified. The concepts «loyalty» and «satisfaction» of consumers and their influence on efficiency of administrative activity are considered.https://www.pp-mag.ru/jour/article/view/1128mstomer focusloyalty of the consumersatisfaction of the consumermanagementefficiency |
| spellingShingle | T. V. Saprykina Customer-oriented approach as basis of increase of efficiency of administrative activity Путеводитель предпринимателя mstomer focus loyalty of the consumer satisfaction of the consumer management efficiency |
| title | Customer-oriented approach as basis of increase of efficiency of administrative activity |
| title_full | Customer-oriented approach as basis of increase of efficiency of administrative activity |
| title_fullStr | Customer-oriented approach as basis of increase of efficiency of administrative activity |
| title_full_unstemmed | Customer-oriented approach as basis of increase of efficiency of administrative activity |
| title_short | Customer-oriented approach as basis of increase of efficiency of administrative activity |
| title_sort | customer oriented approach as basis of increase of efficiency of administrative activity |
| topic | mstomer focus loyalty of the consumer satisfaction of the consumer management efficiency |
| url | https://www.pp-mag.ru/jour/article/view/1128 |
| work_keys_str_mv | AT tvsaprykina customerorientedapproachasbasisofincreaseofefficiencyofadministrativeactivity |