Customer-oriented approach as basis of increase of efficiency of administrative activity

The economy of Russia undergoes complex changes now and economic entities need to adapt for the developed business conditions as soon as possible. In article need of implementation of customer-oriented approaches to business is opened, the concepts «efficiency» and «productivity» of economic object...

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Main Author: T. V. Saprykina
Format: Article
Language:Russian
Published: Russian Academy of Entrepreneurship 2020-01-01
Series:Путеводитель предпринимателя
Subjects:
Online Access:https://www.pp-mag.ru/jour/article/view/1128
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author T. V. Saprykina
author_facet T. V. Saprykina
author_sort T. V. Saprykina
collection DOAJ
description The economy of Russia undergoes complex changes now and economic entities need to adapt for the developed business conditions as soon as possible. In article need of implementation of customer-oriented approaches to business is opened, the concepts «efficiency» and «productivity» of economic object are specified. The concepts «loyalty» and «satisfaction» of consumers and their influence on efficiency of administrative activity are considered.
format Article
id doaj-art-0c16f03c71e54e49a3fedeba6cacb029
institution Kabale University
issn 2073-9885
2687-136X
language Russian
publishDate 2020-01-01
publisher Russian Academy of Entrepreneurship
record_format Article
series Путеводитель предпринимателя
spelling doaj-art-0c16f03c71e54e49a3fedeba6cacb0292025-08-20T03:59:02ZrusRussian Academy of EntrepreneurshipПутеводитель предпринимателя2073-98852687-136X2020-01-010253713791127Customer-oriented approach as basis of increase of efficiency of administrative activityT. V. Saprykina0Belgorod National Research UniversityThe economy of Russia undergoes complex changes now and economic entities need to adapt for the developed business conditions as soon as possible. In article need of implementation of customer-oriented approaches to business is opened, the concepts «efficiency» and «productivity» of economic object are specified. The concepts «loyalty» and «satisfaction» of consumers and their influence on efficiency of administrative activity are considered.https://www.pp-mag.ru/jour/article/view/1128mstomer focusloyalty of the consumersatisfaction of the consumermanagementefficiency
spellingShingle T. V. Saprykina
Customer-oriented approach as basis of increase of efficiency of administrative activity
Путеводитель предпринимателя
mstomer focus
loyalty of the consumer
satisfaction of the consumer
management
efficiency
title Customer-oriented approach as basis of increase of efficiency of administrative activity
title_full Customer-oriented approach as basis of increase of efficiency of administrative activity
title_fullStr Customer-oriented approach as basis of increase of efficiency of administrative activity
title_full_unstemmed Customer-oriented approach as basis of increase of efficiency of administrative activity
title_short Customer-oriented approach as basis of increase of efficiency of administrative activity
title_sort customer oriented approach as basis of increase of efficiency of administrative activity
topic mstomer focus
loyalty of the consumer
satisfaction of the consumer
management
efficiency
url https://www.pp-mag.ru/jour/article/view/1128
work_keys_str_mv AT tvsaprykina customerorientedapproachasbasisofincreaseofefficiencyofadministrativeactivity