Rewards and punishments help humans overcome biases against cooperation partners assumed to be machines

Summary: High levels of human-machine cooperation are required to combine the strengths of human and artificial intelligence. Here, we investigate strategies to overcome the machine penalty, where people are less cooperative with partners they assume to be machines, than with partners they assume to...

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Main Authors: Kinga Makovi, Jean-François Bonnefon, Mayada Oudah, Anahit Sargsyan, Talal Rahwan
Format: Article
Language:English
Published: Elsevier 2025-07-01
Series:iScience
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Online Access:http://www.sciencedirect.com/science/article/pii/S2589004225010946
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author Kinga Makovi
Jean-François Bonnefon
Mayada Oudah
Anahit Sargsyan
Talal Rahwan
author_facet Kinga Makovi
Jean-François Bonnefon
Mayada Oudah
Anahit Sargsyan
Talal Rahwan
author_sort Kinga Makovi
collection DOAJ
description Summary: High levels of human-machine cooperation are required to combine the strengths of human and artificial intelligence. Here, we investigate strategies to overcome the machine penalty, where people are less cooperative with partners they assume to be machines, than with partners they assume to be humans. Using a large-scale iterative public goods game with nearly 2,000 participants, we find that peer rewards or peer punishments can both promote cooperation with partners assumed to be machines but do not overcome the machine penalty. Their combination, however, eliminates the machine penalty, because it is uniquely effective for partners assumed to be machines and inefficient for partners assumed to be humans. These findings provide a nuanced road map for designing a cooperative environment for humans and machines, depending on the exact goals of the designer.
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issn 2589-0042
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publishDate 2025-07-01
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spelling doaj-art-0bfb62ec39d34a4db0b597c258901f612025-08-20T02:22:01ZengElsevieriScience2589-00422025-07-0128711283310.1016/j.isci.2025.112833Rewards and punishments help humans overcome biases against cooperation partners assumed to be machinesKinga Makovi0Jean-François Bonnefon1Mayada Oudah2Anahit Sargsyan3Talal Rahwan4Social Science Division, New York University Abu Dhabi, Abu Dhabi, UAE; Corresponding authorToulouse School of Economics, CNRS (TSM-R), University of Toulouse Capitole, Toulouse, FranceSocial Science Division, New York University Abu Dhabi, Abu Dhabi, UAESocial Science Division, New York University Abu Dhabi, Abu Dhabi, UAE; School of Social Sciences and Technology, Technical University of Munich, München, GermanyComputer Science, Science Division, New York University Abu Dhabi, Abu Dhabi, UAE; Corresponding authorSummary: High levels of human-machine cooperation are required to combine the strengths of human and artificial intelligence. Here, we investigate strategies to overcome the machine penalty, where people are less cooperative with partners they assume to be machines, than with partners they assume to be humans. Using a large-scale iterative public goods game with nearly 2,000 participants, we find that peer rewards or peer punishments can both promote cooperation with partners assumed to be machines but do not overcome the machine penalty. Their combination, however, eliminates the machine penalty, because it is uniquely effective for partners assumed to be machines and inefficient for partners assumed to be humans. These findings provide a nuanced road map for designing a cooperative environment for humans and machines, depending on the exact goals of the designer.http://www.sciencedirect.com/science/article/pii/S2589004225010946Artificial intelligenceSocial sciences
spellingShingle Kinga Makovi
Jean-François Bonnefon
Mayada Oudah
Anahit Sargsyan
Talal Rahwan
Rewards and punishments help humans overcome biases against cooperation partners assumed to be machines
iScience
Artificial intelligence
Social sciences
title Rewards and punishments help humans overcome biases against cooperation partners assumed to be machines
title_full Rewards and punishments help humans overcome biases against cooperation partners assumed to be machines
title_fullStr Rewards and punishments help humans overcome biases against cooperation partners assumed to be machines
title_full_unstemmed Rewards and punishments help humans overcome biases against cooperation partners assumed to be machines
title_short Rewards and punishments help humans overcome biases against cooperation partners assumed to be machines
title_sort rewards and punishments help humans overcome biases against cooperation partners assumed to be machines
topic Artificial intelligence
Social sciences
url http://www.sciencedirect.com/science/article/pii/S2589004225010946
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