MACCHIEF—Machine learning-based Algorithm Classification for Complaint Handling and Improved Efficiency in Firms
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| Main Authors: | Vu Duy Trung, Yan Chi Toh, Satyam Mishra, Le Anh Ngoc, Phung Thao Vi |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Polish Information Processing Society
2022-02-01
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| Series: | Annals of computer science and information systems |
| Online Access: | https://annals-csis.org/Volume_38/drp/pdf/56.pdf |
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