Technology-Performance Nexus during Covid-19: A Case of Commercial Banks from Selected South Asian Economies

Technology acceptance affects performance of employees in emerging organizations. This study explores the relationship between technological transformation and performance of the employees of commercial banks from selected Asian economies during Covid-19 pandemic. We also analyze the effect of moder...

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Main Authors: Syed Muhammad Abdul Rehman Shah, Kashif Raza, Asif Raza, Ismat Nasim
Format: Article
Language:English
Published: International Research Alliance for Sustainable Development - iRASD 2021-12-01
Series:iRASD Journal of Management
Subjects:
Online Access:https://www.journals.internationalrasd.org/index.php/jom/article/view/530
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author Syed Muhammad Abdul Rehman Shah
Kashif Raza
Asif Raza
Ismat Nasim
author_facet Syed Muhammad Abdul Rehman Shah
Kashif Raza
Asif Raza
Ismat Nasim
author_sort Syed Muhammad Abdul Rehman Shah
collection DOAJ
description Technology acceptance affects performance of employees in emerging organizations. This study explores the relationship between technological transformation and performance of the employees of commercial banks from selected Asian economies during Covid-19 pandemic. We also analyze the effect of moderators; training, supervisor support and incentives on this relationship. We have tested the hypotheses by means of the survey of 400 employees of commercial banks from selected South Asian economies of Bangladesh, India, Sri Lanka, Maldives, and Pakistan. The Pearson correlation and multiple linear regression techniques are utilized to investigate the research problem. The identity theory and social learning theory reflects that the individuals get satisfied while relating themselves with the objectives of organization and the goals of nation. Further, they participate in the organizational and national development through technical innovation process if provided with supervisory support, training and incentives. This study recommends to executive management to adopt modern technology for sake of the higher objectives of firms’ performance in a Post- Covid depressed economies.     
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language English
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publisher International Research Alliance for Sustainable Development - iRASD
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spelling doaj-art-0a1c2a5a67464673a40f5b63d1e0edf72025-08-20T02:07:52ZengInternational Research Alliance for Sustainable Development - iRASDiRASD Journal of Management2709-84432709-84512021-12-013310.52131/jom.2021.0303.0043Technology-Performance Nexus during Covid-19: A Case of Commercial Banks from Selected South Asian EconomiesSyed Muhammad Abdul Rehman Shah 0Kashif Raza1Asif Raza2Ismat Nasim3University of Engineering and Technology Taxila, PakistanThe Islamia University of Bahawalpur, Bahawalnagar Campus, PakistanThe Islamia University of Bahawalpur, PakistanGovernment Sadiq College Women University, Bahawalpur.Technology acceptance affects performance of employees in emerging organizations. This study explores the relationship between technological transformation and performance of the employees of commercial banks from selected Asian economies during Covid-19 pandemic. We also analyze the effect of moderators; training, supervisor support and incentives on this relationship. We have tested the hypotheses by means of the survey of 400 employees of commercial banks from selected South Asian economies of Bangladesh, India, Sri Lanka, Maldives, and Pakistan. The Pearson correlation and multiple linear regression techniques are utilized to investigate the research problem. The identity theory and social learning theory reflects that the individuals get satisfied while relating themselves with the objectives of organization and the goals of nation. Further, they participate in the organizational and national development through technical innovation process if provided with supervisory support, training and incentives. This study recommends to executive management to adopt modern technology for sake of the higher objectives of firms’ performance in a Post- Covid depressed economies.      https://www.journals.internationalrasd.org/index.php/jom/article/view/530Technological ChangeEmployees PerformanceCommercial Banks TrainingSupervisor SupportIncentivesPandemic COVID
spellingShingle Syed Muhammad Abdul Rehman Shah
Kashif Raza
Asif Raza
Ismat Nasim
Technology-Performance Nexus during Covid-19: A Case of Commercial Banks from Selected South Asian Economies
iRASD Journal of Management
Technological Change
Employees Performance
Commercial Banks Training
Supervisor Support
Incentives
Pandemic COVID
title Technology-Performance Nexus during Covid-19: A Case of Commercial Banks from Selected South Asian Economies
title_full Technology-Performance Nexus during Covid-19: A Case of Commercial Banks from Selected South Asian Economies
title_fullStr Technology-Performance Nexus during Covid-19: A Case of Commercial Banks from Selected South Asian Economies
title_full_unstemmed Technology-Performance Nexus during Covid-19: A Case of Commercial Banks from Selected South Asian Economies
title_short Technology-Performance Nexus during Covid-19: A Case of Commercial Banks from Selected South Asian Economies
title_sort technology performance nexus during covid 19 a case of commercial banks from selected south asian economies
topic Technological Change
Employees Performance
Commercial Banks Training
Supervisor Support
Incentives
Pandemic COVID
url https://www.journals.internationalrasd.org/index.php/jom/article/view/530
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AT asifraza technologyperformancenexusduringcovid19acaseofcommercialbanksfromselectedsouthasianeconomies
AT ismatnasim technologyperformancenexusduringcovid19acaseofcommercialbanksfromselectedsouthasianeconomies