Supply chain disruptions in the fast-moving consumer goods industry
Background: The fast-moving consumer goods (FMCG) industry is a key sector in the South African economy. In this context, designing disruption-management strategies for a robust supply chain has become a critical worldwide issue that is still under-explored in the FMCG industry. Objectives: The stu...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
AOSIS
2024-12-01
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| Series: | Journal of Transport and Supply Chain Management |
| Subjects: | |
| Online Access: | https://jtscm.co.za/index.php/jtscm/article/view/1071 |
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| Summary: | Background: The fast-moving consumer goods (FMCG) industry is a key sector in the South African economy. In this context, designing disruption-management strategies for a robust supply chain has become a critical worldwide issue that is still under-explored in the FMCG industry.
Objectives: The study investigated the supply-chain disruptions in the South African FMCG industry
Setting: The study was conducted mainly among the supermarket chains, hypermarkets or super stores, department stores, pharmacy chains, general dealers and speciality stores across South Africa.
Method: This was an exploratory qualitative study that employed interviews as the data-collection method. Twenty supply chain professionals were purposely selected on the basis of their experience and expertise in supply chain management within the FMCG industry. Thematic analysis was used as a method for data analysis.
Results: Six main themes emerged from the primary data and these included competitive market environment, geopolitics, automated distribution centres, natural disasters, rise of nationalistic sentiments and acute skills shortages.
Conclusion: The findings pointed to many uncertainties in the South African FMCG and retail industry and the study proposed possible resilient strategies to counter these disruptions.
Contribution: The first of the study’s suggested practical contributions is a framework for supply chain disruptions in the FMCG industry. |
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| ISSN: | 2310-8789 1995-5235 |