Examining the consequences of government information insufficiency during the COVID-19 public health emergency: a cross-sectional study in China

During the COVID-19 pandemic, government information insufficiency emerged as a critical issue with far-reaching consequences. However, its negative impacts were understudied. This study investigates the consequences of government information insufficiency on individuals and governments via an onlin...

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Main Authors: Yuanming Guo, Siyu Liu, Yuxin He
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:Critical Public Health
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/09581596.2025.2520405
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author Yuanming Guo
Siyu Liu
Yuxin He
author_facet Yuanming Guo
Siyu Liu
Yuxin He
author_sort Yuanming Guo
collection DOAJ
description During the COVID-19 pandemic, government information insufficiency emerged as a critical issue with far-reaching consequences. However, its negative impacts were understudied. This study investigates the consequences of government information insufficiency on individuals and governments via an online survey in China involving 632 participants. Guided by the crisis and emergency risk communication (CERC) model, this study focuses on the effects of government information insufficiency on social support, proxy efficacy, and policy effectiveness. The results confirm the indirect negative relationship between government information insufficiency and perceived policy effectiveness. Two mediating pathways are identified: (a) perceived social support mediated the effect of government information insufficiency on perceived policy effectiveness (b= –.003, 95% CI= [–.005, –.001]), and (b) perceived social support and proxy efficacy sequentially mediated the effect of government information insufficiency on perceived policy effectiveness ((b= –.002, 95% CI= [–.004, –.001]). The results underscore the critical importance of effective government crisis communication by illustrating the potential harm of information insufficiency on individuals’ emotional well-being, government image, and policy evaluation. This study highlights the necessity for governments to prioritize individuals in risk management strategies by providing timely and accurate information, thereby offering informational and emotional support to cope with the health crisis.
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spelling doaj-art-08e08ada51f44e29815092148cedfb562025-08-20T03:29:27ZengTaylor & Francis GroupCritical Public Health0958-15961469-36822025-12-0135110.1080/09581596.2025.2520405Examining the consequences of government information insufficiency during the COVID-19 public health emergency: a cross-sectional study in ChinaYuanming Guo0Siyu Liu1Yuxin He2Faculty of Humanities and Arts, Macau University of Science and Technology, Macau, ChinaFaculty of Humanities and Social Sciences, Nanjing Forestry University, Nanjing, ChinaFaculty of Social Sciences, University of Macau, Macau, ChinaDuring the COVID-19 pandemic, government information insufficiency emerged as a critical issue with far-reaching consequences. However, its negative impacts were understudied. This study investigates the consequences of government information insufficiency on individuals and governments via an online survey in China involving 632 participants. Guided by the crisis and emergency risk communication (CERC) model, this study focuses on the effects of government information insufficiency on social support, proxy efficacy, and policy effectiveness. The results confirm the indirect negative relationship between government information insufficiency and perceived policy effectiveness. Two mediating pathways are identified: (a) perceived social support mediated the effect of government information insufficiency on perceived policy effectiveness (b= –.003, 95% CI= [–.005, –.001]), and (b) perceived social support and proxy efficacy sequentially mediated the effect of government information insufficiency on perceived policy effectiveness ((b= –.002, 95% CI= [–.004, –.001]). The results underscore the critical importance of effective government crisis communication by illustrating the potential harm of information insufficiency on individuals’ emotional well-being, government image, and policy evaluation. This study highlights the necessity for governments to prioritize individuals in risk management strategies by providing timely and accurate information, thereby offering informational and emotional support to cope with the health crisis.https://www.tandfonline.com/doi/10.1080/09581596.2025.2520405Government information insufficiencyperceived policy effectivenessperceived social supportproxy efficacycrisis and emergency risk communication (CERC)
spellingShingle Yuanming Guo
Siyu Liu
Yuxin He
Examining the consequences of government information insufficiency during the COVID-19 public health emergency: a cross-sectional study in China
Critical Public Health
Government information insufficiency
perceived policy effectiveness
perceived social support
proxy efficacy
crisis and emergency risk communication (CERC)
title Examining the consequences of government information insufficiency during the COVID-19 public health emergency: a cross-sectional study in China
title_full Examining the consequences of government information insufficiency during the COVID-19 public health emergency: a cross-sectional study in China
title_fullStr Examining the consequences of government information insufficiency during the COVID-19 public health emergency: a cross-sectional study in China
title_full_unstemmed Examining the consequences of government information insufficiency during the COVID-19 public health emergency: a cross-sectional study in China
title_short Examining the consequences of government information insufficiency during the COVID-19 public health emergency: a cross-sectional study in China
title_sort examining the consequences of government information insufficiency during the covid 19 public health emergency a cross sectional study in china
topic Government information insufficiency
perceived policy effectiveness
perceived social support
proxy efficacy
crisis and emergency risk communication (CERC)
url https://www.tandfonline.com/doi/10.1080/09581596.2025.2520405
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AT yuxinhe examiningtheconsequencesofgovernmentinformationinsufficiencyduringthecovid19publichealthemergencyacrosssectionalstudyinchina