The Influence of an Information Environment on Construction Organization's Culture: A Case Study

Construction professionals have identified public contract law and bureaucratic procurement/contract offices as a source of problems in the construction industry. The culture within the United State's Federal Government Acquisitions is based on the Federal Acquisition Regulations (FARs) and its...

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Main Authors: Kenneth T. Sullivan, Dean T. Kashiwagi, Nathan Chong
Format: Article
Language:English
Published: Wiley 2009-01-01
Series:Advances in Civil Engineering
Online Access:http://dx.doi.org/10.1155/2009/387608
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author Kenneth T. Sullivan
Dean T. Kashiwagi
Nathan Chong
author_facet Kenneth T. Sullivan
Dean T. Kashiwagi
Nathan Chong
author_sort Kenneth T. Sullivan
collection DOAJ
description Construction professionals have identified public contract law and bureaucratic procurement/contract offices as a source of problems in the construction industry. The culture within the United State's Federal Government Acquisitions is based on the Federal Acquisition Regulations (FARs) and its interpretation, often placing organizations/agencies in the price-based environment and continuously resulting in poor performance. The United States Army Medical Command (MEDCOM) (approximately $100 M in construction renovation awards per year) attempted to overcome this obstacle through a partnership with the Performance-Based Studies Research Group (PBSRG) at Arizona State University. The MEDCOM implemented the information environment portion of the Performance Information Procurement System (PIPS) into Indefinite Delivery Indefinite Quantity (IDIQ) contracts through the specifications. Without controlling the various contract/procurement processes, the developed information environment stimulated an atmosphere of accountability to all parties involved, while reducing the client's internal bureaucratic resistance. The concept has met with preliminary success, minimizing construction management issues by over 50%, raising owner satisfaction by 9%, resulting in 99% of projects ending with no contractor-generated change orders, and assisting MEDCOM leadership in measuring the performance of their infrastructure revitalization program.
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spelling doaj-art-08bc148e0e8946f99b5fc2bc7a817e112025-08-20T03:55:33ZengWileyAdvances in Civil Engineering1687-80861687-80942009-01-01200910.1155/2009/387608387608The Influence of an Information Environment on Construction Organization's Culture: A Case StudyKenneth T. Sullivan0Dean T. Kashiwagi1Nathan Chong2Del E. Webb School of Construction, Arizona State University, Tempe, AZ 85287-9309, USADel E. Webb School of Construction, Arizona State University, Tempe, AZ 85287-9309, USAFacility Life Cycle Management Division, U.S. Army Medical Command, San Antonio, TX 78209, USAConstruction professionals have identified public contract law and bureaucratic procurement/contract offices as a source of problems in the construction industry. The culture within the United State's Federal Government Acquisitions is based on the Federal Acquisition Regulations (FARs) and its interpretation, often placing organizations/agencies in the price-based environment and continuously resulting in poor performance. The United States Army Medical Command (MEDCOM) (approximately $100 M in construction renovation awards per year) attempted to overcome this obstacle through a partnership with the Performance-Based Studies Research Group (PBSRG) at Arizona State University. The MEDCOM implemented the information environment portion of the Performance Information Procurement System (PIPS) into Indefinite Delivery Indefinite Quantity (IDIQ) contracts through the specifications. Without controlling the various contract/procurement processes, the developed information environment stimulated an atmosphere of accountability to all parties involved, while reducing the client's internal bureaucratic resistance. The concept has met with preliminary success, minimizing construction management issues by over 50%, raising owner satisfaction by 9%, resulting in 99% of projects ending with no contractor-generated change orders, and assisting MEDCOM leadership in measuring the performance of their infrastructure revitalization program.http://dx.doi.org/10.1155/2009/387608
spellingShingle Kenneth T. Sullivan
Dean T. Kashiwagi
Nathan Chong
The Influence of an Information Environment on Construction Organization's Culture: A Case Study
Advances in Civil Engineering
title The Influence of an Information Environment on Construction Organization's Culture: A Case Study
title_full The Influence of an Information Environment on Construction Organization's Culture: A Case Study
title_fullStr The Influence of an Information Environment on Construction Organization's Culture: A Case Study
title_full_unstemmed The Influence of an Information Environment on Construction Organization's Culture: A Case Study
title_short The Influence of an Information Environment on Construction Organization's Culture: A Case Study
title_sort influence of an information environment on construction organization s culture a case study
url http://dx.doi.org/10.1155/2009/387608
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