The Spread of Information in Virtual Communities

With the growth of online commerce, companies have created virtual communities (VCs) where users can create posts and reply to posts about the company’s products. VCs can be represented as networks, with users as nodes and relationships between users as edges. Information propagates through edges. I...

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Main Authors: Zhen Zhang, Jin Du, Qingchun Meng, Xiaoxia Rong, Xiaodan Fan
Format: Article
Language:English
Published: Wiley 2020-01-01
Series:Complexity
Online Access:http://dx.doi.org/10.1155/2020/6629318
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author Zhen Zhang
Jin Du
Qingchun Meng
Xiaoxia Rong
Xiaodan Fan
author_facet Zhen Zhang
Jin Du
Qingchun Meng
Xiaoxia Rong
Xiaodan Fan
author_sort Zhen Zhang
collection DOAJ
description With the growth of online commerce, companies have created virtual communities (VCs) where users can create posts and reply to posts about the company’s products. VCs can be represented as networks, with users as nodes and relationships between users as edges. Information propagates through edges. In VC studies, it is important to know how the number of topics concerning the product grows over time and what network features make a user more influential than others in the information-spreading process. The existing literature has not provided a quantitative method with which to determine key points during the topic emergence process. Also, few researchers have considered the link between multilayer physical features and the nodes’ spreading influence. In this paper, we present two new ideas to enrich network theory as applied to VCs: a novel application of an adjusted coefficient of determination to topic growth and an adjustment to the Jaccard coefficient to measure the connection between two users. A two-layer network model was first used to study the spread of topics through a VC. A random forest method was then applied to rank various factors that might determine an individual user’s importance in topic spreading through a VC. Our research provides insightful ways for enterprises to mine information from VCs.
format Article
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institution Kabale University
issn 1076-2787
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language English
publishDate 2020-01-01
publisher Wiley
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series Complexity
spelling doaj-art-079e0291ef594b208ac2da5d3ef1d5532025-02-03T06:07:42ZengWileyComplexity1076-27871099-05262020-01-01202010.1155/2020/66293186629318The Spread of Information in Virtual CommunitiesZhen Zhang0Jin Du1Qingchun Meng2Xiaoxia Rong3Xiaodan Fan4Department of Statistics, The Chinese University of Hong Kong, Hong Kong SAR, ChinaDepartment of Statistics, The Chinese University of Hong Kong, Hong Kong SAR, ChinaSchool of Management, Shandong University, Jinan, ChinaSchool of Mathematics, Shandong University, Jinan, ChinaDepartment of Statistics, The Chinese University of Hong Kong, Hong Kong SAR, ChinaWith the growth of online commerce, companies have created virtual communities (VCs) where users can create posts and reply to posts about the company’s products. VCs can be represented as networks, with users as nodes and relationships between users as edges. Information propagates through edges. In VC studies, it is important to know how the number of topics concerning the product grows over time and what network features make a user more influential than others in the information-spreading process. The existing literature has not provided a quantitative method with which to determine key points during the topic emergence process. Also, few researchers have considered the link between multilayer physical features and the nodes’ spreading influence. In this paper, we present two new ideas to enrich network theory as applied to VCs: a novel application of an adjusted coefficient of determination to topic growth and an adjustment to the Jaccard coefficient to measure the connection between two users. A two-layer network model was first used to study the spread of topics through a VC. A random forest method was then applied to rank various factors that might determine an individual user’s importance in topic spreading through a VC. Our research provides insightful ways for enterprises to mine information from VCs.http://dx.doi.org/10.1155/2020/6629318
spellingShingle Zhen Zhang
Jin Du
Qingchun Meng
Xiaoxia Rong
Xiaodan Fan
The Spread of Information in Virtual Communities
Complexity
title The Spread of Information in Virtual Communities
title_full The Spread of Information in Virtual Communities
title_fullStr The Spread of Information in Virtual Communities
title_full_unstemmed The Spread of Information in Virtual Communities
title_short The Spread of Information in Virtual Communities
title_sort spread of information in virtual communities
url http://dx.doi.org/10.1155/2020/6629318
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