Do user-generated content and micro-celebrity posts encourage generation Z users to search online shopping behavior on social networking sites—the moderating role of sponsored ads

Abstract The study investigates the impact of user-generated content (UGC) and micro-celebrity posts on the online purchasing behavior of Generation Z on social networking sites. In addition, the mediator function of the user’s search intent is investigated. Thus, sponsored ads employ moderation. To...

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Main Author: Sabakun Naher Shetu
Format: Article
Language:English
Published: SpringerOpen 2023-12-01
Series:Future Business Journal
Subjects:
Online Access:https://doi.org/10.1186/s43093-023-00276-3
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author Sabakun Naher Shetu
author_facet Sabakun Naher Shetu
author_sort Sabakun Naher Shetu
collection DOAJ
description Abstract The study investigates the impact of user-generated content (UGC) and micro-celebrity posts on the online purchasing behavior of Generation Z on social networking sites. In addition, the mediator function of the user’s search intent is investigated. Thus, sponsored ads employ moderation. To collect primary data, self-administered questionnaires and cross sectional studies were applied. The population is comprised of university students of Generation Z from Dhaka, Bangladesh. Systematic random sampling was used to select Generation Z members from six institutions in the city of Dhaka. Using convenience sampling, primary data were collected. The research yielded 565 standardized questionnaire samples. The study’s findings demonstrated that user-generated content’s direct, indirect, and mediation relationships were statistically significant. Moreover, the direct and indirect relationships of micro-celebrity posts were found to be statistically significant, but the mediation relationship was found to be insignificant. Additionally, users’ search intention has a strong correlation with online purchasing behavior. Thus, the moderation analysis of sponsored ads was deemed crucial. In Bangladesh, the stimulus-organism-response (S-O-R) paradigm is rarely applied to studies on the online purchasing preferences of Generation Z consumers. This study also examined its findings’ implications for future research and limitations.
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spelling doaj-art-04ae1a295f4245bbb8dc54a280778cc42025-08-20T02:59:22ZengSpringerOpenFuture Business Journal2314-72102023-12-019111510.1186/s43093-023-00276-3Do user-generated content and micro-celebrity posts encourage generation Z users to search online shopping behavior on social networking sites—the moderating role of sponsored adsSabakun Naher Shetu0Department of Marketing, Faculty of Business Studies, Jahangirnagar UniversityAbstract The study investigates the impact of user-generated content (UGC) and micro-celebrity posts on the online purchasing behavior of Generation Z on social networking sites. In addition, the mediator function of the user’s search intent is investigated. Thus, sponsored ads employ moderation. To collect primary data, self-administered questionnaires and cross sectional studies were applied. The population is comprised of university students of Generation Z from Dhaka, Bangladesh. Systematic random sampling was used to select Generation Z members from six institutions in the city of Dhaka. Using convenience sampling, primary data were collected. The research yielded 565 standardized questionnaire samples. The study’s findings demonstrated that user-generated content’s direct, indirect, and mediation relationships were statistically significant. Moreover, the direct and indirect relationships of micro-celebrity posts were found to be statistically significant, but the mediation relationship was found to be insignificant. Additionally, users’ search intention has a strong correlation with online purchasing behavior. Thus, the moderation analysis of sponsored ads was deemed crucial. In Bangladesh, the stimulus-organism-response (S-O-R) paradigm is rarely applied to studies on the online purchasing preferences of Generation Z consumers. This study also examined its findings’ implications for future research and limitations.https://doi.org/10.1186/s43093-023-00276-3User-generated content (UGC)Micro-celebrity postsIntention to searchSocial networking sitesSponsored adsOnline purchasing behavior
spellingShingle Sabakun Naher Shetu
Do user-generated content and micro-celebrity posts encourage generation Z users to search online shopping behavior on social networking sites—the moderating role of sponsored ads
Future Business Journal
User-generated content (UGC)
Micro-celebrity posts
Intention to search
Social networking sites
Sponsored ads
Online purchasing behavior
title Do user-generated content and micro-celebrity posts encourage generation Z users to search online shopping behavior on social networking sites—the moderating role of sponsored ads
title_full Do user-generated content and micro-celebrity posts encourage generation Z users to search online shopping behavior on social networking sites—the moderating role of sponsored ads
title_fullStr Do user-generated content and micro-celebrity posts encourage generation Z users to search online shopping behavior on social networking sites—the moderating role of sponsored ads
title_full_unstemmed Do user-generated content and micro-celebrity posts encourage generation Z users to search online shopping behavior on social networking sites—the moderating role of sponsored ads
title_short Do user-generated content and micro-celebrity posts encourage generation Z users to search online shopping behavior on social networking sites—the moderating role of sponsored ads
title_sort do user generated content and micro celebrity posts encourage generation z users to search online shopping behavior on social networking sites the moderating role of sponsored ads
topic User-generated content (UGC)
Micro-celebrity posts
Intention to search
Social networking sites
Sponsored ads
Online purchasing behavior
url https://doi.org/10.1186/s43093-023-00276-3
work_keys_str_mv AT sabakunnahershetu dousergeneratedcontentandmicrocelebritypostsencouragegenerationzuserstosearchonlineshoppingbehavioronsocialnetworkingsitesthemoderatingroleofsponsoredads