Experiential Interiors for Growth-Oriented Brands: Evaluating a Coffee Chain's Interim Concept Design
This study investigates the interplay between interior design and customer experience in shaping marketing strategies, with a specific focus on a growth-oriented coffee chain’s development of a new interior concept for future stores. The analysis is guided by the Service Opportunity Matrix (SOM), a...
Saved in:
| Main Authors: | Suzan Girginkaya Akdağ, Pınar Sunar Bükülmez, Gamze Ekin |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Alanya Üniversitesi
2025-07-01
|
| Series: | Proceedings of the International Conference of Contemporary Affairs in Architecture and Urbanism-ICCAUA |
| Subjects: | |
| Online Access: | https://journal.iccaua.com/jiccaua/article/view/597 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
The impact of customer experience on the financial performance of enterprises in the service sector
by: N.O.
Published: (2022-04-01) -
Evaluating brand equity in the hospitality industry: Insights from customer journeys and text mining
by: Intaka Piriyakul, et al.
Published: (2024-11-01) -
Tailored Avatar Presence Increases Satisfaction for Lonely E-commerce Shoppers
by: Mayuko Nishii
Published: (2025-02-01) -
Social Customer Journey Map: A Research on Communication Agencies
by: Işık Özkan, et al.
Published: (2023-12-01) -
Beauty Tech—Customer Experience and Loyalty of Augmented Reality- and Artificial Intelligence-Driven Cosmetics
by: Jens K. Perret, et al.
Published: (2025-06-01)