Cancer patients’ satisfaction on nursing care

Objective: to analyze the satisfaction of cancer patients on nursing care. Methods: descriptive quantitative research with 190 patients receiving outpatient chemotherapy in the High Complexity Centre in Oncology, through a questionnaire. Results: 185 respondents (97.4%; 95.0% CI 94.7 to 99.9) said t...

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Main Authors: Luciana Da Conceição Silva, Irena Penha Duprat, Marinho Da Silva Correia, Havany Thayany Pereira Ramalho, Josemir De Almeida Lima
Format: Article
Language:English
Published: Universidade Federal do Ceará 2015-12-01
Series:Rev Rene
Subjects:
Online Access:https://www.periodicos.ufc.br/rene/article/view/2877
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author Luciana Da Conceição Silva
Irena Penha Duprat
Marinho Da Silva Correia
Havany Thayany Pereira Ramalho
Josemir De Almeida Lima
author_facet Luciana Da Conceição Silva
Irena Penha Duprat
Marinho Da Silva Correia
Havany Thayany Pereira Ramalho
Josemir De Almeida Lima
author_sort Luciana Da Conceição Silva
collection DOAJ
description Objective: to analyze the satisfaction of cancer patients on nursing care. Methods: descriptive quantitative research with 190 patients receiving outpatient chemotherapy in the High Complexity Centre in Oncology, through a questionnaire. Results: 185 respondents (97.4%; 95.0% CI 94.7 to 99.9) said they were always satisfied with the care provided, however, less than a third assessed that charisma (34.2%; 95.0% CI 27.4 to 39.5), respect for their decisions (31.6%; 95.0% CI 24.7 to 37.4) and clear communication (26.3%, CI 20.0 to 31.1) were decisive factors for their satisfaction. Conclusion:the study revealed an excellent level of patient satisfaction on nursing care, although some factors considered by users as decisive for the identification of this feeling have not been significantly identified. This justifies the need for critical reflection, in the professional’s view, that fosters the implementation of changes and to better meet the expectations and needs of the patient.  
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institution Kabale University
issn 1517-3852
2175-6783
language English
publishDate 2015-12-01
publisher Universidade Federal do Ceará
record_format Article
series Rev Rene
spelling doaj-art-03d43db9aac94daf89d2b09ffdbbb6732025-08-24T12:51:14ZengUniversidade Federal do CearáRev Rene1517-38522175-67832015-12-01166Cancer patients’ satisfaction on nursing careLuciana Da Conceição SilvaIrena Penha DupratMarinho Da Silva CorreiaHavany Thayany Pereira RamalhoJosemir De Almeida LimaObjective: to analyze the satisfaction of cancer patients on nursing care. Methods: descriptive quantitative research with 190 patients receiving outpatient chemotherapy in the High Complexity Centre in Oncology, through a questionnaire. Results: 185 respondents (97.4%; 95.0% CI 94.7 to 99.9) said they were always satisfied with the care provided, however, less than a third assessed that charisma (34.2%; 95.0% CI 27.4 to 39.5), respect for their decisions (31.6%; 95.0% CI 24.7 to 37.4) and clear communication (26.3%, CI 20.0 to 31.1) were decisive factors for their satisfaction. Conclusion:the study revealed an excellent level of patient satisfaction on nursing care, although some factors considered by users as decisive for the identification of this feeling have not been significantly identified. This justifies the need for critical reflection, in the professional’s view, that fosters the implementation of changes and to better meet the expectations and needs of the patient.   https://www.periodicos.ufc.br/rene/article/view/2877Patient SatisfactionNursingHumanization of Assistance.
spellingShingle Luciana Da Conceição Silva
Irena Penha Duprat
Marinho Da Silva Correia
Havany Thayany Pereira Ramalho
Josemir De Almeida Lima
Cancer patients’ satisfaction on nursing care
Rev Rene
Patient Satisfaction
Nursing
Humanization of Assistance.
title Cancer patients’ satisfaction on nursing care
title_full Cancer patients’ satisfaction on nursing care
title_fullStr Cancer patients’ satisfaction on nursing care
title_full_unstemmed Cancer patients’ satisfaction on nursing care
title_short Cancer patients’ satisfaction on nursing care
title_sort cancer patients satisfaction on nursing care
topic Patient Satisfaction
Nursing
Humanization of Assistance.
url https://www.periodicos.ufc.br/rene/article/view/2877
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AT irenapenhaduprat cancerpatientssatisfactiononnursingcare
AT marinhodasilvacorreia cancerpatientssatisfactiononnursingcare
AT havanythayanypereiraramalho cancerpatientssatisfactiononnursingcare
AT josemirdealmeidalima cancerpatientssatisfactiononnursingcare