Predictors of Women’s Satisfaction with Hospital-Based Intrapartum Care in Asmara Public Hospitals, Eritrea

Background. Exploring patient satisfaction contributes to provide quality maternity care, but there is paucity of epidemiologic data in Eritrea. Objectives. To determine the predictors of women's satisfaction with intrapartum care in Asmara public maternity hospitals in Eritrea. Methods. A cros...

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Main Authors: Meron Mehari Kifle, Filmon Abraham Ghirmai, Soliana Amanuel Berhe, Winta Sium Tesfay, Yodit Teklemariam Weldegebriel, Zebib Tesfamariam Gebrehiwet
Format: Article
Language:English
Published: Wiley 2017-01-01
Series:Obstetrics and Gynecology International
Online Access:http://dx.doi.org/10.1155/2017/3717408
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author Meron Mehari Kifle
Filmon Abraham Ghirmai
Soliana Amanuel Berhe
Winta Sium Tesfay
Yodit Teklemariam Weldegebriel
Zebib Tesfamariam Gebrehiwet
author_facet Meron Mehari Kifle
Filmon Abraham Ghirmai
Soliana Amanuel Berhe
Winta Sium Tesfay
Yodit Teklemariam Weldegebriel
Zebib Tesfamariam Gebrehiwet
author_sort Meron Mehari Kifle
collection DOAJ
description Background. Exploring patient satisfaction contributes to provide quality maternity care, but there is paucity of epidemiologic data in Eritrea. Objectives. To determine the predictors of women's satisfaction with intrapartum care in Asmara public maternity hospitals in Eritrea. Methods. A cross-sectional study among 771 mothers who gave birth in three public Hospitals. Chi-square tests were done to analyze the difference in proportion and logistic regression to assess the predictors of satisfaction with intrapartum care. Results. Overall, only 20.8% of the participants were satisfied with intrapartum service. The key predictors of satisfaction with intrapartum care were provision of clean bed and beddings (AOR = 18.87, 2.33–15.75), privacy during examinations (AOR = 10.22, 4.86–21.48), using understandable language (AOR = 8.72, 3.57–21.27), showing how to summon for help (AOR = 8.16, 4.30–15.48), showing baby immediately after birth (AOR = 8.14, 2.87–23.07), control of the delivery room (AOR = 6.86, 2.65–17.75), receiving back massage (AOR = 6.43, 3.23–12.81), toilet access and cleanliness (AOR = 6.09, 3.25–11.42), availability of chairs for relatives (AOR = 5.96, 3.14–11.30), allowing parents to stay during labour (AOR = 3.52, 1.299–9.56), and request for permission before any procedure (AOR = 2.39, 1.28–4.46). Conclusion. To increase satisfaction with intrapartum care, maternity service providers need to address the general maternity ward cleanliness, improve the quality of physical facilities, and sensitize health providers for better communication with clients. Policy makers need to adopt strategies that ensure more women involvement in decision making and consideration of privacy and reassurance needs during the whole delivery process.
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spelling doaj-art-03af5ad3fdf84b74b330877504f3da842025-08-20T03:54:14ZengWileyObstetrics and Gynecology International1687-95891687-95972017-01-01201710.1155/2017/37174083717408Predictors of Women’s Satisfaction with Hospital-Based Intrapartum Care in Asmara Public Hospitals, EritreaMeron Mehari Kifle0Filmon Abraham Ghirmai1Soliana Amanuel Berhe2Winta Sium Tesfay3Yodit Teklemariam Weldegebriel4Zebib Tesfamariam Gebrehiwet5Department of Epidemiology and Biostatistics, School of Public Health, Asmara College of Health Sciences, Asmara, EritreaSchool of Nursing, Asmara College of Health Sciences, Asmara, EritreaSchool of Nursing, Asmara College of Health Sciences, Asmara, EritreaMinistry of Health, Asmara, EritreaMinistry of Health, Asmara, EritreaMinistry of Health, Asmara, EritreaBackground. Exploring patient satisfaction contributes to provide quality maternity care, but there is paucity of epidemiologic data in Eritrea. Objectives. To determine the predictors of women's satisfaction with intrapartum care in Asmara public maternity hospitals in Eritrea. Methods. A cross-sectional study among 771 mothers who gave birth in three public Hospitals. Chi-square tests were done to analyze the difference in proportion and logistic regression to assess the predictors of satisfaction with intrapartum care. Results. Overall, only 20.8% of the participants were satisfied with intrapartum service. The key predictors of satisfaction with intrapartum care were provision of clean bed and beddings (AOR = 18.87, 2.33–15.75), privacy during examinations (AOR = 10.22, 4.86–21.48), using understandable language (AOR = 8.72, 3.57–21.27), showing how to summon for help (AOR = 8.16, 4.30–15.48), showing baby immediately after birth (AOR = 8.14, 2.87–23.07), control of the delivery room (AOR = 6.86, 2.65–17.75), receiving back massage (AOR = 6.43, 3.23–12.81), toilet access and cleanliness (AOR = 6.09, 3.25–11.42), availability of chairs for relatives (AOR = 5.96, 3.14–11.30), allowing parents to stay during labour (AOR = 3.52, 1.299–9.56), and request for permission before any procedure (AOR = 2.39, 1.28–4.46). Conclusion. To increase satisfaction with intrapartum care, maternity service providers need to address the general maternity ward cleanliness, improve the quality of physical facilities, and sensitize health providers for better communication with clients. Policy makers need to adopt strategies that ensure more women involvement in decision making and consideration of privacy and reassurance needs during the whole delivery process.http://dx.doi.org/10.1155/2017/3717408
spellingShingle Meron Mehari Kifle
Filmon Abraham Ghirmai
Soliana Amanuel Berhe
Winta Sium Tesfay
Yodit Teklemariam Weldegebriel
Zebib Tesfamariam Gebrehiwet
Predictors of Women’s Satisfaction with Hospital-Based Intrapartum Care in Asmara Public Hospitals, Eritrea
Obstetrics and Gynecology International
title Predictors of Women’s Satisfaction with Hospital-Based Intrapartum Care in Asmara Public Hospitals, Eritrea
title_full Predictors of Women’s Satisfaction with Hospital-Based Intrapartum Care in Asmara Public Hospitals, Eritrea
title_fullStr Predictors of Women’s Satisfaction with Hospital-Based Intrapartum Care in Asmara Public Hospitals, Eritrea
title_full_unstemmed Predictors of Women’s Satisfaction with Hospital-Based Intrapartum Care in Asmara Public Hospitals, Eritrea
title_short Predictors of Women’s Satisfaction with Hospital-Based Intrapartum Care in Asmara Public Hospitals, Eritrea
title_sort predictors of women s satisfaction with hospital based intrapartum care in asmara public hospitals eritrea
url http://dx.doi.org/10.1155/2017/3717408
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