Impact of educational process innovation on the satisfaction of higher education students in Ecuador
Type of the article: Research Article Innovation in educational processes is a key factor for student satisfaction, as it guarantees quality, academic retention, and institutional competitiveness in higher education. This study aimed to evaluate the impact of innovation in educational processes on...
Saved in:
| Main Authors: | , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
LLC "CPC "Business Perspectives"
2025-08-01
|
| Series: | Knowledge & Performance Management |
| Subjects: | |
| Online Access: | https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/22675/KPM_2025_2_Avecillas.pdf |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1849329376021184512 |
|---|---|
| author | Danny Xavier Arevalo Avecillas Rober Anibal Luciano Alipio Carmen Paola Padilla Lozano Manuel Esteban Arevalo Avecillas Hugo Daniel García Juárez |
| author_facet | Danny Xavier Arevalo Avecillas Rober Anibal Luciano Alipio Carmen Paola Padilla Lozano Manuel Esteban Arevalo Avecillas Hugo Daniel García Juárez |
| author_sort | Danny Xavier Arevalo Avecillas |
| collection | DOAJ |
| description | Type of the article: Research Article
Innovation in educational processes is a key factor for student satisfaction, as it guarantees quality, academic retention, and institutional competitiveness in higher education. This study aimed to evaluate the impact of innovation in educational processes on student satisfaction in higher education institutions in Ecuador. A quantitative approach was used, with a non-experimental, cross-sectional, and explanatory design. The sample consisted of 388 university students from Guayaquil, one of the largest cities in Ecuador, who completed a structured, online, Likert-scale questionnaire after providing their informed consent between September and October 2024. Innovation in educational processes was conceptualized through two core dimensions: structure and process management. Student satisfaction was analyzed through three dimensions: trust and security, tangible elements, and motivation to participate. To ensure the validity and reliability of the constructs, exploratory and confirmatory factor analyses supported by structural equation modeling (SEM) were conducted using SPSS version 26 and AMOS version 22. The results showed that process structure had a significant effect on trust and security (β = 0.65, p < 0.001), tangible elements (β = 0.37, p < 0.001), and motivation (β = 0.77, p < 0.001). Similarly, process management significantly influenced trust and security (β = 0.65, p < 0.001), tangible elements (β = 0.62, p < 0.001), and motivation (β = 0.72, p < 0.001). In conclusion, innovation strategies in educational processes substantially affect student satisfaction, highlighting the importance of effective and progressive academic management in Ecuadorian higher education. |
| format | Article |
| id | doaj-art-024e2851a28d4156b4b26cd494fdddde |
| institution | Kabale University |
| issn | 2543-5507 2616-3829 |
| language | English |
| publishDate | 2025-08-01 |
| publisher | LLC "CPC "Business Perspectives" |
| record_format | Article |
| series | Knowledge & Performance Management |
| spelling | doaj-art-024e2851a28d4156b4b26cd494fdddde2025-08-20T03:47:17ZengLLC "CPC "Business Perspectives"Knowledge & Performance Management2543-55072616-38292025-08-0192647810.21511/kpm.09(2).2025.0622675Impact of educational process innovation on the satisfaction of higher education students in Ecuador Danny Xavier Arevalo Avecillas0https://orcid.org/0000-0003-4951-6238Rober Anibal Luciano Alipio1https://orcid.org/0000-0001-9555-6690Carmen Paola Padilla Lozano2https://orcid.org/0000-0001-8179-5471Manuel Esteban Arevalo Avecillas3https://orcid.org/0000-0002-9927-5746Hugo Daniel García Juárez4https://orcid.org/0000-0002-4862-1397Ph.D., Faculty of Social and Human Sciences, Escuela Superior Politecnica del Litoral [Litoral Polytechnic Higher School]Doctor in Administration, Department of Administration, Faculty of Administrative Sciences, Universidad Nacional Autonoma Altoandina de Tarma [Altoandina National Autonomous University of Tarma]Ph.D., Faculty of Social and Human Sciences, Escuela Superior Politécnica del Litoral, ESPOL [Litoral Polytechnic Higher School], Campus Gustavo GalindoInstituto Superior Tecnológico Espíritu Santo con condición de Universitario [Espiritu Santo Higher Technological Institute with University Status]Doctor in Engineering, César Vallejo University, TrujilloType of the article: Research Article Innovation in educational processes is a key factor for student satisfaction, as it guarantees quality, academic retention, and institutional competitiveness in higher education. This study aimed to evaluate the impact of innovation in educational processes on student satisfaction in higher education institutions in Ecuador. A quantitative approach was used, with a non-experimental, cross-sectional, and explanatory design. The sample consisted of 388 university students from Guayaquil, one of the largest cities in Ecuador, who completed a structured, online, Likert-scale questionnaire after providing their informed consent between September and October 2024. Innovation in educational processes was conceptualized through two core dimensions: structure and process management. Student satisfaction was analyzed through three dimensions: trust and security, tangible elements, and motivation to participate. To ensure the validity and reliability of the constructs, exploratory and confirmatory factor analyses supported by structural equation modeling (SEM) were conducted using SPSS version 26 and AMOS version 22. The results showed that process structure had a significant effect on trust and security (β = 0.65, p < 0.001), tangible elements (β = 0.37, p < 0.001), and motivation (β = 0.77, p < 0.001). Similarly, process management significantly influenced trust and security (β = 0.65, p < 0.001), tangible elements (β = 0.62, p < 0.001), and motivation (β = 0.72, p < 0.001). In conclusion, innovation strategies in educational processes substantially affect student satisfaction, highlighting the importance of effective and progressive academic management in Ecuadorian higher education.https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/22675/KPM_2025_2_Avecillas.pdfacademic serviceshigher educationinnovationstudent satisfaction |
| spellingShingle | Danny Xavier Arevalo Avecillas Rober Anibal Luciano Alipio Carmen Paola Padilla Lozano Manuel Esteban Arevalo Avecillas Hugo Daniel García Juárez Impact of educational process innovation on the satisfaction of higher education students in Ecuador Knowledge & Performance Management academic services higher education innovation student satisfaction |
| title | Impact of educational process innovation on the satisfaction of higher education students in Ecuador |
| title_full | Impact of educational process innovation on the satisfaction of higher education students in Ecuador |
| title_fullStr | Impact of educational process innovation on the satisfaction of higher education students in Ecuador |
| title_full_unstemmed | Impact of educational process innovation on the satisfaction of higher education students in Ecuador |
| title_short | Impact of educational process innovation on the satisfaction of higher education students in Ecuador |
| title_sort | impact of educational process innovation on the satisfaction of higher education students in ecuador |
| topic | academic services higher education innovation student satisfaction |
| url | https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/22675/KPM_2025_2_Avecillas.pdf |
| work_keys_str_mv | AT dannyxavierarevaloavecillas impactofeducationalprocessinnovationonthesatisfactionofhighereducationstudentsinecuador AT roberaniballucianoalipio impactofeducationalprocessinnovationonthesatisfactionofhighereducationstudentsinecuador AT carmenpaolapadillalozano impactofeducationalprocessinnovationonthesatisfactionofhighereducationstudentsinecuador AT manuelestebanarevaloavecillas impactofeducationalprocessinnovationonthesatisfactionofhighereducationstudentsinecuador AT hugodanielgarciajuarez impactofeducationalprocessinnovationonthesatisfactionofhighereducationstudentsinecuador |