From brand safety to suitability: advertisers in platform governance

Scholarship has long identified the business imperative to create an advertiser-friendly environment as a key influence on social media content moderation. However, "brand safety" – the industry term for advertisers’ measures to avoid content perceived as reflecting negatively on their bra...

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Main Author: Rachel Griffin
Format: Article
Language:English
Published: Alexander von Humboldt Institute for Internet and Society 2023-07-01
Series:Internet Policy Review
Subjects:
Online Access:https://policyreview.info/node/1716
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author Rachel Griffin
author_facet Rachel Griffin
author_sort Rachel Griffin
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description Scholarship has long identified the business imperative to create an advertiser-friendly environment as a key influence on social media content moderation. However, "brand safety" – the industry term for advertisers’ measures to avoid content perceived as reflecting negatively on their brands – remains understudied. Drawing on policy statements from industry actors, as well as extant academic literature, this article makes four contributions. First, it proposes four distinct mechanisms through which branding imperatives influence platforms’ content governance. Second, it highlights two current trends: growing efforts by major advertisers to directly influence platforms’ content policies, and a shift in industry terminology from brand safety (avoiding content widely considered objectionable) to "suitability" (evaluating appropriate content for a particular brand) – which promises advertisers greater customisation, but in fact promotes the standardisation of content governance across major platforms. Third, it explores the policy implications of these developments, in particular for equal participation and freedom of public debate on social media. Finally, it briefly explores the relevance to these concerns of the EU’s 2022 Digital Services Act, suggesting that it fails to adequately address a marketised logic in which the production and distribution of online media content is increasingly shaped by what is deemed suitable for branding objectives.
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spelling doaj-art-0248bfab7d1f4d33b69cfc54abfc6f022025-08-20T02:02:50ZengAlexander von Humboldt Institute for Internet and SocietyInternet Policy Review2197-67752023-07-0112310.14763/2023.3.1716From brand safety to suitability: advertisers in platform governanceRachel Griffin0Paris Institute of Political StudiesScholarship has long identified the business imperative to create an advertiser-friendly environment as a key influence on social media content moderation. However, "brand safety" – the industry term for advertisers’ measures to avoid content perceived as reflecting negatively on their brands – remains understudied. Drawing on policy statements from industry actors, as well as extant academic literature, this article makes four contributions. First, it proposes four distinct mechanisms through which branding imperatives influence platforms’ content governance. Second, it highlights two current trends: growing efforts by major advertisers to directly influence platforms’ content policies, and a shift in industry terminology from brand safety (avoiding content widely considered objectionable) to "suitability" (evaluating appropriate content for a particular brand) – which promises advertisers greater customisation, but in fact promotes the standardisation of content governance across major platforms. Third, it explores the policy implications of these developments, in particular for equal participation and freedom of public debate on social media. Finally, it briefly explores the relevance to these concerns of the EU’s 2022 Digital Services Act, suggesting that it fails to adequately address a marketised logic in which the production and distribution of online media content is increasingly shaped by what is deemed suitable for branding objectives.https://policyreview.info/node/1716Platform governanceSocial mediaPlatform regulationContent regulationDigital Service Act
spellingShingle Rachel Griffin
From brand safety to suitability: advertisers in platform governance
Internet Policy Review
Platform governance
Social media
Platform regulation
Content regulation
Digital Service Act
title From brand safety to suitability: advertisers in platform governance
title_full From brand safety to suitability: advertisers in platform governance
title_fullStr From brand safety to suitability: advertisers in platform governance
title_full_unstemmed From brand safety to suitability: advertisers in platform governance
title_short From brand safety to suitability: advertisers in platform governance
title_sort from brand safety to suitability advertisers in platform governance
topic Platform governance
Social media
Platform regulation
Content regulation
Digital Service Act
url https://policyreview.info/node/1716
work_keys_str_mv AT rachelgriffin frombrandsafetytosuitabilityadvertisersinplatformgovernance