The role of standardized patient assessment forms in medical communication skills education

Communication skills training is a routine practice in medical education designed to instruct and evaluate future physicians in matters of patient-provider interaction. Based on the United States Medical Licensing Examination Step 2 Clinical Skills (CS), medical schools across the United States hire...

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Main Author: Grace Peters
Format: Article
Language:English
Published: KeAi Communications Co., Ltd. 2019-08-01
Series:Qualitative Research in Medicine & Healthcare
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Online Access:https://www.pagepressjournals.org/index.php/qrmh/article/view/8213
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author Grace Peters
author_facet Grace Peters
author_sort Grace Peters
collection DOAJ
description Communication skills training is a routine practice in medical education designed to instruct and evaluate future physicians in matters of patient-provider interaction. Based on the United States Medical Licensing Examination Step 2 Clinical Skills (CS), medical schools across the United States hire and train standardized patients (SPs) to act as patients in and evaluators of simulated interactions with medical students (MSs). Using discourse analysis, I examine how a computerized assessment form creates a particularized version of communication skills with implications for future practice. The 39-item checklist is completed by SPs following a simulated interaction designed to prepare third-year MSs for the Step 2 CS. Specifically, I analyze how the form is structured to make recognizable specific communication skills tasks, who should complete said tasks, and what varying degrees of communication skills competency are within the realm of task completion. By analyzing the form, I consider the agency of texts in medical education, the implications of technologizing communication as an institutional skill, and the limitations of enlisting SPs to evaluate communication skills competency under the guise of a patient perspective.
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spelling doaj-art-013fe712f77c4df98eb70dadc76973682025-08-20T02:54:40ZengKeAi Communications Co., Ltd.Qualitative Research in Medicine & Healthcare2532-20442019-08-013210.4081/qrmh.2019.8213The role of standardized patient assessment forms in medical communication skills educationGrace Peters0Department of Communication, University of South Florida, Tampa, FLCommunication skills training is a routine practice in medical education designed to instruct and evaluate future physicians in matters of patient-provider interaction. Based on the United States Medical Licensing Examination Step 2 Clinical Skills (CS), medical schools across the United States hire and train standardized patients (SPs) to act as patients in and evaluators of simulated interactions with medical students (MSs). Using discourse analysis, I examine how a computerized assessment form creates a particularized version of communication skills with implications for future practice. The 39-item checklist is completed by SPs following a simulated interaction designed to prepare third-year MSs for the Step 2 CS. Specifically, I analyze how the form is structured to make recognizable specific communication skills tasks, who should complete said tasks, and what varying degrees of communication skills competency are within the realm of task completion. By analyzing the form, I consider the agency of texts in medical education, the implications of technologizing communication as an institutional skill, and the limitations of enlisting SPs to evaluate communication skills competency under the guise of a patient perspective.https://www.pagepressjournals.org/index.php/qrmh/article/view/8213Medical educationStandardized patientsDiscourse analysisMetadiscourse
spellingShingle Grace Peters
The role of standardized patient assessment forms in medical communication skills education
Qualitative Research in Medicine & Healthcare
Medical education
Standardized patients
Discourse analysis
Metadiscourse
title The role of standardized patient assessment forms in medical communication skills education
title_full The role of standardized patient assessment forms in medical communication skills education
title_fullStr The role of standardized patient assessment forms in medical communication skills education
title_full_unstemmed The role of standardized patient assessment forms in medical communication skills education
title_short The role of standardized patient assessment forms in medical communication skills education
title_sort role of standardized patient assessment forms in medical communication skills education
topic Medical education
Standardized patients
Discourse analysis
Metadiscourse
url https://www.pagepressjournals.org/index.php/qrmh/article/view/8213
work_keys_str_mv AT gracepeters theroleofstandardizedpatientassessmentformsinmedicalcommunicationskillseducation
AT gracepeters roleofstandardizedpatientassessmentformsinmedicalcommunicationskillseducation