Construction of the national fitness public service satisfaction model in China based on American Customer Satisfaction Index.
<h4>Objective</h4>The national fitness initiative in China is a strategic priority, public satisfaction is a key metric for evaluating the effectiveness of public services. The American Customer Satisfaction Index (ACSI) model has proven a robust tool for evaluating satisfaction with pub...
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| Main Authors: | Fengqin Tian, Jieyou Zhou, Fei Liu |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Public Library of Science (PLoS)
2025-01-01
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| Series: | PLoS ONE |
| Online Access: | https://doi.org/10.1371/journal.pone.0317551 |
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