Tension entre indicateurs de production et indicateurs de sécurité

Companies’ chief sources of concern are related to profitability issues. Most decide to obtain certification in order to maintain their operations, and this requires them to use indicators. Some research has shown how this approach can cause safety issues to be "forgotten".Our research too...

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Main Authors: Catherine Fournier, Raouf Ghram, Tahar-Hakim Benchekroun, Francis Six
Format: Article
Language:English
Published: Association Recherche et Pratique sur les Activités 2011-04-01
Series:Activités
Subjects:
Online Access:https://journals.openedition.org/activites/2457
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author Catherine Fournier
Raouf Ghram
Tahar-Hakim Benchekroun
Francis Six
author_facet Catherine Fournier
Raouf Ghram
Tahar-Hakim Benchekroun
Francis Six
author_sort Catherine Fournier
collection DOAJ
description Companies’ chief sources of concern are related to profitability issues. Most decide to obtain certification in order to maintain their operations, and this requires them to use indicators. Some research has shown how this approach can cause safety issues to be "forgotten".Our research took place in a firm based in Tunisia which in 2004 introduced a quality management system that resulted in certification. This was undertaken to comply with customer expectations and to keep the company in business.We will show here how the use of indicators can sometimes cause safety issues to be pushed aside. The problem of a gap between what the indicator shows about the business and what is actually happening in the workplace leads to decisions being taken that do not result in the improvement of working conditions.
format Article
id doaj-art-0068c8abebc84743be01e29ebea36612
institution Kabale University
issn 1765-2723
language English
publishDate 2011-04-01
publisher Association Recherche et Pratique sur les Activités
record_format Article
series Activités
spelling doaj-art-0068c8abebc84743be01e29ebea366122025-08-20T03:47:38ZengAssociation Recherche et Pratique sur les ActivitésActivités1765-27232011-04-018110.4000/activites.2457Tension entre indicateurs de production et indicateurs de sécuritéCatherine FournierRaouf GhramTahar-Hakim BenchekrounFrancis SixCompanies’ chief sources of concern are related to profitability issues. Most decide to obtain certification in order to maintain their operations, and this requires them to use indicators. Some research has shown how this approach can cause safety issues to be "forgotten".Our research took place in a firm based in Tunisia which in 2004 introduced a quality management system that resulted in certification. This was undertaken to comply with customer expectations and to keep the company in business.We will show here how the use of indicators can sometimes cause safety issues to be pushed aside. The problem of a gap between what the indicator shows about the business and what is actually happening in the workplace leads to decisions being taken that do not result in the improvement of working conditions.https://journals.openedition.org/activites/2457activitymanagement indicatorscertificationsecuritycompromises
spellingShingle Catherine Fournier
Raouf Ghram
Tahar-Hakim Benchekroun
Francis Six
Tension entre indicateurs de production et indicateurs de sécurité
Activités
activity
management indicators
certification
security
compromises
title Tension entre indicateurs de production et indicateurs de sécurité
title_full Tension entre indicateurs de production et indicateurs de sécurité
title_fullStr Tension entre indicateurs de production et indicateurs de sécurité
title_full_unstemmed Tension entre indicateurs de production et indicateurs de sécurité
title_short Tension entre indicateurs de production et indicateurs de sécurité
title_sort tension entre indicateurs de production et indicateurs de securite
topic activity
management indicators
certification
security
compromises
url https://journals.openedition.org/activites/2457
work_keys_str_mv AT catherinefournier tensionentreindicateursdeproductionetindicateursdesecurite
AT raoufghram tensionentreindicateursdeproductionetindicateursdesecurite
AT taharhakimbenchekroun tensionentreindicateursdeproductionetindicateursdesecurite
AT francissix tensionentreindicateursdeproductionetindicateursdesecurite