Outsourcing of IT and Absorptive Capacity: A Multiple Case Study in the Brazilian Insurance Sector
Sources of external knowledge are critical to the implementation of strategies to achieve innovation, especially in the case of information technology. The concept of absorptive capacity reflects the ability of firms to obtain, assimilate, combine, and extract advantages from external knowledge to g...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
FUCAPE Business School
2020-01-01
|
| Series: | BBR: Brazilian Business Review |
| Subjects: | |
| Online Access: | http://www.redalyc.org/articulo.oa?id=123062398005 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1825207309058441216 |
|---|---|
| author | Valter Moreno Marcello A. S. Coelho Claudio Pitassi |
| author_facet | Valter Moreno Marcello A. S. Coelho Claudio Pitassi |
| author_sort | Valter Moreno |
| collection | DOAJ |
| description | Sources of external knowledge are critical to the implementation of strategies to achieve innovation, especially in the case of information technology. The concept of absorptive capacity reflects the ability of firms to obtain, assimilate, combine, and extract advantages from external knowledge to generate innovations. The objective of this multiple case study was to investigate how outsourcing of IT can influence the absorptive and innovative capacity of organizations, focused on the insurance sector. The results of comparing four insurers with different degrees of innovation and adoption of IT outsourcing indicate that the connections between the strategy of relationship with suppliers and the stance of the IT area of the client company, and its previous activity and level of knowledge, are essential to determine the absorptive and innovative capacity. Besides this, companies that neglect outsourcing of IT to leverage their absorptive and innovative capacity can suffer significant harm regarding the use of resources, agility, and competitiveness. |
| format | Article |
| id | doaj-art-001f1c634b1641e4896654884495d6be |
| institution | Kabale University |
| issn | 1807-734X |
| language | English |
| publishDate | 2020-01-01 |
| publisher | FUCAPE Business School |
| record_format | Article |
| series | BBR: Brazilian Business Review |
| spelling | doaj-art-001f1c634b1641e4896654884495d6be2025-02-06T23:39:32ZengFUCAPE Business SchoolBBR: Brazilian Business Review1807-734X2020-01-011719711310.15728/bbr.2020.17.1.5Outsourcing of IT and Absorptive Capacity: A Multiple Case Study in the Brazilian Insurance SectorValter MorenoMarcello A. S. CoelhoClaudio PitassiSources of external knowledge are critical to the implementation of strategies to achieve innovation, especially in the case of information technology. The concept of absorptive capacity reflects the ability of firms to obtain, assimilate, combine, and extract advantages from external knowledge to generate innovations. The objective of this multiple case study was to investigate how outsourcing of IT can influence the absorptive and innovative capacity of organizations, focused on the insurance sector. The results of comparing four insurers with different degrees of innovation and adoption of IT outsourcing indicate that the connections between the strategy of relationship with suppliers and the stance of the IT area of the client company, and its previous activity and level of knowledge, are essential to determine the absorptive and innovative capacity. Besides this, companies that neglect outsourcing of IT to leverage their absorptive and innovative capacity can suffer significant harm regarding the use of resources, agility, and competitiveness.http://www.redalyc.org/articulo.oa?id=123062398005outsourcing of itabsorptive capacityinnovationinsurance |
| spellingShingle | Valter Moreno Marcello A. S. Coelho Claudio Pitassi Outsourcing of IT and Absorptive Capacity: A Multiple Case Study in the Brazilian Insurance Sector BBR: Brazilian Business Review outsourcing of it absorptive capacity innovation insurance |
| title | Outsourcing of IT and Absorptive Capacity: A Multiple Case Study in the Brazilian Insurance Sector |
| title_full | Outsourcing of IT and Absorptive Capacity: A Multiple Case Study in the Brazilian Insurance Sector |
| title_fullStr | Outsourcing of IT and Absorptive Capacity: A Multiple Case Study in the Brazilian Insurance Sector |
| title_full_unstemmed | Outsourcing of IT and Absorptive Capacity: A Multiple Case Study in the Brazilian Insurance Sector |
| title_short | Outsourcing of IT and Absorptive Capacity: A Multiple Case Study in the Brazilian Insurance Sector |
| title_sort | outsourcing of it and absorptive capacity a multiple case study in the brazilian insurance sector |
| topic | outsourcing of it absorptive capacity innovation insurance |
| url | http://www.redalyc.org/articulo.oa?id=123062398005 |
| work_keys_str_mv | AT valtermoreno outsourcingofitandabsorptivecapacityamultiplecasestudyinthebrazilianinsurancesector AT marcelloascoelho outsourcingofitandabsorptivecapacityamultiplecasestudyinthebrazilianinsurancesector AT claudiopitassi outsourcingofitandabsorptivecapacityamultiplecasestudyinthebrazilianinsurancesector |