Leading the customer experience : inspirational service leadership /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
Farnham, Surrey, England ; Burlington, VT :
Gower,
2015.
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| Subjects: | |
| Online Access: | View in OPAC |
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| Physical Description: | xii, 174 p. ; 25 cm |
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| Bibliography: | Includes bibliographical references (pages 159-162) and index. |
| ISBN: | 9781472447692 (hardback : alk. paper) |