Implementing Digital Reference Services : setting standards and making it real /

Implementing Digital Reference Services : setting standards and making it real /

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Bibliographic Details
Corporate Author: Virtual Reference Desk Conference Orlando, Fla.
Other Authors: Lankes, R. David, 1970- (Editor)
Format: Conference Proceeding Book
Language:English
Published: New York : Neal-Schuman Publishers, c2003.
Subjects:
Electronic reference services (Libraries) > United States > Case studies.
Electronic reference services (Libraries) > United States > Management.
Electronic reference services (Libraries) > United States > Evaluation.
Online Access:View in OPAC
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