Implementing Digital Reference Services : setting standards and making it real /
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| Format: | Conference Proceeding Book |
| Language: | English |
| Published: |
New York :
Neal-Schuman Publishers,
c2003.
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| Subjects: | |
| Online Access: | View in OPAC |
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| 111 | 2 | |a Virtual Reference Desk Conference |n (3rd : |d 2001 : |c Orlando, Fla.) |9 9154 | |
| 245 | 1 | 0 | |a Implementing Digital Reference Services : |b setting standards and making it real / |c edited by R. David Lankes ... [et al.]. |
| 260 | |a New York : |b Neal-Schuman Publishers, |c c2003. | ||
| 300 | |a xv, 232 p. ; |c 28 cm. | ||
| 500 | |a Proceedings of the Third Annual Virtual Reference Desk (VRD) Conference, "Setting Standards and Making It Real," held in Orlando, Florida in November 2001. | ||
| 504 | |a Includes bibliographical references and index. | ||
| 650 | 0 | |a Electronic reference services (Libraries) |z United States |v Case studies. |9 9155 | |
| 650 | 0 | |a Electronic reference services (Libraries) |z United States |x Management. |9 9156 | |
| 650 | 0 | |a Electronic reference services (Libraries) |z United States |x Evaluation. |9 9157 | |
| 700 | 1 | |a Lankes, R. David, |d 1970- |e Editor |9 9158 | |
| 942 | |2 ddc |c BOOK | ||