Implementing Digital Reference Services : setting standards and making it real /

Implementing Digital Reference Services : setting standards and making it real /

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Bibliographic Details
Corporate Author: Virtual Reference Desk Conference Orlando, Fla.
Other Authors: Lankes, R. David, 1970- (Editor)
Format: Conference Proceeding Book
Language:English
Published: New York : Neal-Schuman Publishers, c2003.
Subjects:
Electronic reference services (Libraries) > United States > Case studies.
Electronic reference services (Libraries) > United States > Management.
Electronic reference services (Libraries) > United States > Evaluation.
Online Access:View in OPAC
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111 2 |a Virtual Reference Desk Conference  |n (3rd :  |d 2001 :  |c Orlando, Fla.)  |9 9154 
245 1 0 |a Implementing Digital Reference Services :  |b setting standards and making it real /  |c edited by R. David Lankes ... [et al.]. 
260 |a New York :  |b Neal-Schuman Publishers,  |c c2003. 
300 |a xv, 232 p. ;  |c 28 cm. 
500 |a Proceedings of the Third Annual Virtual Reference Desk (VRD) Conference, "Setting Standards and Making It Real," held in Orlando, Florida in November 2001. 
504 |a Includes bibliographical references and index. 
650 0 |a Electronic reference services (Libraries)  |z United States  |v Case studies.  |9 9155 
650 0 |a Electronic reference services (Libraries)  |z United States  |x Management.  |9 9156 
650 0 |a Electronic reference services (Libraries)  |z United States  |x Evaluation.  |9 9157 
700 1 |a Lankes, R. David,  |d 1970-  |e Editor  |9 9158 
942 |2 ddc  |c BOOK 

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