Six Sigma for Financial Services : how leading companies are driving results using lean, six sigma, and process management /

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Bibliographic Details
Main Author:	Hayler, Rowland
Other Authors:	Nichols, Michael (Michael D.)
Format:	Book
Language:	English
Published:	New York : McGraw-Hill ; c2007.
Subjects:	Financial services industry > Management. Six sigma (Quality control standard) Quality control.
Online Access:	Table of contents only Contributor biographical information Publisher description View in OPAC
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