Six Sigma for Financial Services : how leading companies are driving results using lean, six sigma, and process management /

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Bibliographic Details
Main Author: Hayler, Rowland
Other Authors: Nichols, Michael (Michael D.)
Format: Book
Language:English
Published: New York : McGraw-Hill ; c2007.
Subjects:
Online Access:Table of contents only
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Description
Item Description:Includes : Appendix
Includes : Glossary
Includes : Index
Physical Description:xiv, 248 p. : ill. ; 24 cm.
Bibliography:Includes bibliographical references (p. 241-242) and index.
ISBN:0071470379 (alk. paper)
9780071470377
0071470379