APA (7th ed.) Citation

Hayler, R., & Nichols, M. (2007). Six Sigma for Financial Services: How leading companies are driving results using lean, six sigma, and process management. McGraw-Hill.

Chicago Style (17th ed.) Citation

Hayler, Rowland, and Michael Nichols. Six Sigma for Financial Services: How Leading Companies Are Driving Results Using Lean, Six Sigma, and Process Management. New York: McGraw-Hill, 2007.

MLA (9th ed.) Citation

Hayler, Rowland, and Michael Nichols. Six Sigma for Financial Services: How Leading Companies Are Driving Results Using Lean, Six Sigma, and Process Management. McGraw-Hill, 2007.