Evaluating Reference Services : a practical guide /

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Bibliographic Details
Main Author: Whitlatch, Jo Bell
Format: Book
Language:English
Published: Chicago : American Library Association; c2000.
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Online Access:View in OPAC
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Description
Item Description:Includes : Index
Physical Description:vi, 226 p. ; 23 cm.
ISBN:0838907873 (alk. paper)
9780838907870