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    The influence of transparency, anthropomorphism, and positive politeness on chatbots for service recovery in E-health applications

    The influence of transparency, anthropomorphism, and positive politeness on chatbots for service recovery in E-health applications by Zuhal ‘Alimul Hadi, Dinda Adriani Siregar, Gitan Sahl Tazakha Wijaya, Putu Wuri Handayani, Nabila Clydea Harahap

    Published 2024-12-01
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