Showing 1 - 2 results of 2 for search 'Erdem Özkan', query time: 0.04s Refine Results
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    The Role of Service Quality on Customer Satisfaction in Internet Retailing: A Comparative Study of Apparel and Book Industries

    The Role of Service Quality on Customer Satisfaction in Internet Retailing: A Comparative Study of Apparel and Book Industries by Zehra Bozbay, Yılmaz Yaman, Erdem Özkan

    Published 2016-04-01
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  2. 2
    The effect of flow experience on reuse intention of mobile navigation apps: The mediating role of location-based mobile service quality

    The effect of flow experience on reuse intention of mobile navigation apps: The mediating role of location-based mobile service quality by Erdem Ozkan, Bahar Yasin, Aylin Ecem Gursen, Habib Mehmet Akpinar

    Published 2024-01-01
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