Mapping of consumer satisfaction and analysis of the level of importance of travel components and service quality in travel companies that use bus transportation by Bambang Hengky Rainanto, Suci Sri Utami Sutjipto, Pingky Dezar Zulkarnain, Ales Sandra Filpina Nubatonis, Fransisca Givanya Pamela, Abdul Talib Bon, Jonathan van Melle, Bambang Rudyanto

Get full text