Key Factors in the Continuance of Self-Service Technology and Its Mobile App Adoption—A Case Study of Convenience Stores in Taiwan
Past literature has advocated the integration of channels through the offline-to-online and online-to-offline models. However, little research has investigated the interrelationships effects between the two channels. Drawing on the literature from self-service technology (SST) and expectation–confir...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2025-03-01
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| Series: | Applied Sciences |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2076-3417/15/7/3804 |
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